My family has been buying from Jim Riehl's for over 10 years. We've bought multiple Cadillac, Dodge and Jeep vehicles. Our experience has never been anything but positive. The salespeople go over and above the call of duty to ensure we have a satisfactory experience. We look forward to many more years of quality customer service and fantastic cars. I'd recommend Jim Riehl's to anyone.
I've been to Carite in New Baltimore 3 times for service. The employees there are all so kind. Today I delt with Jim and Tim in service. They were fantastic. I feel that they are very honest. That is where I will always bring my vehicles. Thank you!
We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.
Eric Smith is a Great salesperson! I'm a very tough customer so it takes allot to earn my business and Eric has what it takes. He's all about service and working with the customer. It took me sometime before I was ready to buy and all along the way Eric keep me informed and answered all the questions and concerns I had through emails and phone calls, I really appreciated his patience and professionalism . I was so pleased with the sale and Eric's service, I asked for his business cards so I could pass them out to family and friends. PS Also I like to thank sales manager Jerry Kelley and Nicholas Penrose for helping complete the sale.
My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached a deal soon after. I was happy with the experience.
This man, Henry Flakes, is the most sincere and thoughtful sales person I have ever encountered.
Very selfless and attentive. I really enjoyed the buying experience at this dealership. Completely unique. Be careful, though. Mr Flakes is a video ham!!!
Awesome sales and service department! Brent B was my salesman, his attention to detail made me a customer for life! The leasing process was so smooth, it made the entire visit to their dealership really enjoyable.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
The work performed was professional and met my expectations. I would definitely use this dealership again. I will probably buy more Volvo vechiles as a result.
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