This is my 3rd new car from Coulter, that in itself says volumes. Allen was great as always, our 2018 Terrain is wonderful and sits nicely next to the Acadia Limited I bought the last time. I highly recommend Coulter to anyone wanting to purchase their next vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have leased a new 2018 GMC Terrain from Coulter Motor of Tempe. I have previously purchased other vehicles at the same dealership. Ken Bowers was my salesman for the Terrain and my previous purchases. He is very professional and the best part, he is NOT a "pushy" salesman. He is honest and truly works to get you the best deal possible. I have enjoyed working with Ken on my new vehicle purchase. My whole purchasing experience at Coulter was excellent because there was no pressure from anyone else during the process.
i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
We started looking for a new Cadillac a few months ago. Our lease was coming due and Earnhardt Chandler Cadillac was the only dealer in the Valley to have any specials listed on their website. The other stores just didn't seem to be trying very hard.
I initially contacted the dealership in July and due to unforeseen circumstances had to put things off for a bit. When I checked back in with the salesperson, Luke Salscheider, he was very courteous and helpful. Due to my travel schedule , it took a about a week of back and forth with emails and phone calls, but throughout the whole process Luke was extremely patient. The day before we had delivery scheduled, I asked Luke to have everything ready to minimize our time at the dealership. Just as I requested, all of the paperwork was ready along with the car and we were in and out in a little over an hour. I fully expected it to take closer to two.
If you're looking to buy or lease a new Cadillac I highly recommend Earnhardt Chandler Cadillac and Luke Salscheider.
I was shopping for a car and this dealership had what I thought was the perfect buy. When we agreeed on a price I then found out there was 1200 in dealership fees I previously did not know about included a fee because they like to retint their cars. We went back a forth on the price and was still 800 apart from a deal. I was informed that lowering it anymore would be losing money for the dealership and they could sell it at an auction for more. It wasn't rude customer service st all, but it was far from pleasant. After deciding to keep looking the very next day they dropped the car 1000 online.
Made an appointment at another dealership for a lube and oil, other dealership took 20 minutes before they even greeted me for my appointment, then gave me a ridiculous quote for an oil change. Said thanks for waiting my time and hauled over to Coulter Infiniti. I apologized for just dropping in and asked if it was possible to get an oil change done that day. Scott said sure and squeezed me in, said it would be an hour and a half to 2 hours. By the time I was done talking with him my car was in the air, and was completed just shy of an hour, including the wash. I appreciate the service greatly and will return, with an appointment of course.
This is an amazing dealership that truly know it takes to take the stress out of buying a new vehicle, from the no pressure from the salesman or sales manager and even encouraging me to take my time and think about.
They don't pressure you where it makes the buying experience stressful. What they do is make it fun and exciting as it should be when making a purchase of this size.
I highly highly recommend buying from Frank Graham Best salesman I have ever worked with.
I know it’s a Cadillac dealership but it’s good to know I can take my Corvette to a place And get the work done properly
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