Great dealership with a great staff. I would recommend them to anyone shopping for a new or used car. The entire buying process was smooth and comfortable. Thank you to TJ in sales, Tracy in finance and Mark, sales manager!
From the initial phone call to the last little detail. Jim Coleman Cadillac is in a class by itself. The staff is extremely prompt, courteous, thorough, patient, understanding, accommodating, and knowledgeable. They always seem to go above and beyond. I've tried to work with other dealerships and none come close to this one...even when purchasing remotely.
The best car buying experience so far!! I'd done some research and knew what I wanted. While they didn't have the car on the lot, Jason Bailey went above and beyond to find the exact car I was looking for and had it delivered to the dealership. Thank you so much! I love it!! I highly recommend Miami Auto Supercenter!
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
We had a wonderful experience with Joe. We were looking for used but bought new because of Joe. I would recommend going in to see him any time. He was professional and nice as was the rest of the staff. No pushiness and the dealership was very clean and neat. The best part is the staff picked the perfect car for me and I love it!!
Very friendly staff; Always make you feel welcome; did not have to wait long - they got to work right away on my car. We have purchased our last 5 vehicles from this dealership and have never been disappointed.
Shopping for a new SUV online. Responded quickly, very personable and professional. Online sales manager followed up with a call to ensure if I had any questions. Very friendly, interested in your buying needs without the common sales pressure.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.
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