Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Purchased used 2018 Cadillac CT6 Sedan. Very nice salesman named Anthony Lewis. Was not high pressured. I found the whole process much better than some previous dealers. Ask for Anthony Lewis if you are in the market for a new or used car.
I was in and out so much faster than I thought it would be. Especially since there were six cars waiting in the lot when I arrived. I was also able to schedule an appointment next month for a recall service. Before I could even ask Mark asked if I’d need a loaner car.
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
I went in back in August and was very skeptical and thought I could get better deal somewhere else...I soon found out that NOBODY else would give me a chance except for buy here pay here. Which for same payment I now have New dependable car with warranty .These cars are nice there not 10+ years old with 200 thousand miles and its real bank so it will help credit score...I cant even get credit card and Zach got me a car loan. Process is very easy and fast almost seems to good to be true. But 100% legit...Zack and finance was great and would recommend to anyone
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
Bought my car about three years ago from Vince at Easton. We had such a positive experience that my husband bought his truck last year. In between, I suggested to my mother that she call Vince and buy her car, she did, and was very satisfied with the car, Vince and the entire process. A few months ago, my sister needed a car....yep....called Vince and now she is driving an awesome, like new car! Of course she is just as satisfied as the rest of us were! By the way, we live almost two hours away from Car Max Easton. Worth the trip! Whenever I am ready to trade, I will be calling Vince! As a matter of fact, I was very surprised to see anything other five star reviews. None of us had even one complaint.
The store is very nice as well the people that works there. The transaction is quick and make it ease. The store help me take care my car rental return. They offered me good snacks and good hot coffee to relieved me from a cold winter. The car I bought is very good very clean and looks like new. This is one of my satisfaying purchased I made in life and I definitely recommend this store.
I was thankful that Adam was not like the car sales folks I have encountered in the past. He was available to answer questions for us and simply provided us with the path to purchase the vehicle we had selected.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Had a great experience at AUTO PALACE! I bought out of state and the whole process went smooth. Art the sales guy did everything he could until my loan was approved. Best of all he helped me setup payments according to my needs. Would defiantly recommend this dealer! My dream came true and my SUV was exactly as described. Thank you!
Purchased my 2015 Cadillac SRX today and have never been more in love with my car and the car buying experience, went above and beyond for me to get into this vehicle. I was in constant contact with them for over a week due to my hectic work schedule. It was a absolute pleasure working with both of them. I will be back in a couple of years to buy a vehicle for my son. I recommend Platinum Motors to everyone. You want a fantastic car buying experience?! Come to Platimum Motors!! Thanks again Platinum Motors
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
The process of finishing the paper work and purchasing the vehicle was nice and quick.
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