I was shopping for a car that was listed and verified it was still listed. I went to go look and couldnt find it(was Sunday). I emailed asking about it as we wanted to buy it. I got a call monday saying it was sold friday but no ome bothered to take it down online. Very frustrating.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
We had a great experience with our salesperson, Marty Swank, at Carmax, White Marsh. He was very professional, knowledgeable and not high pressure. We went in for just an appraisal of our car. He ended up changing our mind from a new car to buying a car from Carmax. We bought a 2016 Subaru Forester. It had everything I wanted and more affordable. It also had very low mileage. We are very satisfied with our purchase.
Recently I purchased a new Camaro from Adams Chevrolet. I had a wonderful experience at Adams Chevrolet from online inquiry to purchasing a new vehicle. Nick was very pleasant and helpful with getting my loan approved. It was such a pleasure to deal with Nick, Jesse, Herb and other staffs at Adams Chevrolet. It was the best car buying experience. Thank you.
I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
Absolutely amazing customer service. I bought a car last month (and I love it) when I test drove it it had a flat, they replaced the valve stem. Fast forward a month and that tire is flat again. I took the car in, they saw me right away, patched the tire and ordered a new one. It arrived the next day, they put it on and it cost me nothing. I will be a customer for life.
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