I had great service! They offered to let me test drive a new vehicle overnight. They honored a coupon on a service receipt for $250 off in the sales department. I had a thorough orientation to my new vehicle and they even threw in a tire/key-fob warranty since I was buying a 2017! This is at least the 5th vehicle we have purchased at Young’s and we also have our vehicles serviced there! We wouldn’t go anywhere else! Thank you Young’s!
Exceptional! Thank you Tim Rutherford for going above and beyond to ensure my needs were met (& exceeded) as well as finding me the best interest rate out there. If you are in the market for a used car be sure to go to Patsy Lou and ask for Tim Rutherford, I cant speak highly enough of this man.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Good people! Went in to see the exact car that I wanted. Did a test drive immediately, loved the car. They did what they could to make sure that I would leave home with the car that I wanted. And I did just that! Everyone I came into contact with were friendly and professional. Thanks Nick
Jason Fluery/ AlSerra Auto Plaza is a wonderful salesman. He was very patient and listened to every detail and searched until he found exactly what I was looking for. He went over and beyond to make it happen! I appreciate all the hard work and extra time he put in to get the job done! I had a ton of fun working with him!! My experience was awesome! I'm so happy with my new ride! Way to go Jason! You Rock!
I've been a couple times for service but this last time my truck was hit and it was pretty bad they took excellent care of me and it was fast extremely fast and it looks beautiful amazing both sides and back I couldn't be more impressed I would highly recommend them the people there are extremely helpful the service department in the body shop is amazing please do not let these other negative reviews affect your decision go try them for yourself
Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY.
A manager sat in the car with me. He didn't judge me & explained how the lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!!
Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?
Brian is so personable. I always feel like I'm coming to home. He greets by name every time whether it is by phone or in person. He me overcome the minor technical difficulties I have with my car electronics.
I came in here looking for nice car and she made it happen I really appreciate you thank you Marti and I'll send customers your way!
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