Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
Best car i ever owned
by JoeG from Woburn ma
December 23, 2018
Car is great, fast , economic and very luxurious
This car was beyond what I expected and i was expecting a lot since i was getting a cadillac
Got a fair price and we were extremely satisfied with the experience. The actual buying and trading in process was done in under 2 hours.
Cadillac got it right
by bkirby2291 from Carson City, NV
September 10, 2018
Cadillac finally built a great compact sedan. I bought the ATS 2.0 4 in late June. It was a lease return with 12,410 miles. It's a fun car to drive and a very quiet cabin. A recent drive to San Francisco got 32.3 mpg. The interior is a bit tight, but the seats can be adjusted.
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
2016 ATS - Amazing power from a 2.0!
by JacMac1 from Chicago
December 27, 2018
Big Bang for your buck. Comfortable, sporty, luxury vehicle. My first 4 door, and it’s not like grandpa’s sedan. It won out over a Camaro, because it had more room, more luxurious feel, and can drive it all winter.
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
Our fifth new Cadillac
by Marine1490! from Penn Valley, California
October 11, 2018
This car is not only attractive & comfortable it also has all the latest safety features to assist in being accident free as a responsible driver. I would highly recommend this car to friends & family.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Retired from Texarkana, Texas
November 18, 2018
This car was small in size, had all the accessories I wanted. Had only 9000 miles on it. The salesman and service people are great at Orr Chevrolet. I will always go back there to buy a car and for service. They are the best in Texarkana.
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
Comfortable, Reliable, Safe and Affordable
by BluesOwnet from Walnut Creek, California
October 9, 2018
This vehicle meets all of my car needs! It has very comfortable seats, lots of leg room, is reliable and has lots of get up and go. It's a luxury car at a great price!
This dealership was very helpful, easy to work with. Made the entire car buying process simple and quick. Would recommend to anyone looking to buy a car.
when it is not being fixed it’s great fun to drive
by Tom from Dubai
December 15, 2018
Owning this car is a blast while on the road. I have the 2016 3.6 engine with magnetic ride control and it is just a wonderful car to dive especially on curvy roads. It does everything i could need from a car.
The negative side with mine was the issues i keep having. I didn’t have any issues with the cue system that many complain about, accept a couple of freezing scenarios and had to do a hard reset twice. After 30 000 kilometers the car needed an entire new torque converter and apparently this issue is a more common problem with this model. The car would hesitate and jerk when driving arround 80kmh at arround 1500-2000rpm. At 40 000 kilometers the oil pump had to be replaced. Now at 47 000 kilemeters the entire differential has to be replaced after i started having a whining noise from the back.
I still love driving it as it is soo much fun and the interior is such a great place to be in but I deffinetly don’t intend to keep it after the service and waranty run out. I’m not sure if mine is a lemon as i had more issues than most people reporting online but i thought it would be worth sharing.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Quite the quality of car engineering
by Ryan b from El Paso,TX
June 30, 2018
The 2016 ATS luxury met and exceeded quality, performance, and comfortability of that of comparable vehicles I’ve test drove in that luxury vehicle category. And am most likely going to buy it in the next few days.
We have bought several vehicles from different dealerships. This was BY FAR the BEST experience ever!! I highly recommend this dealership. You will not regret it!
Excellent Gm masterpiece, all wheel drive 272 hors
by Raf from New Britain's
September 17, 2018
This car met all my needs ,stylish, sleek,sporty,very contemporary look ,sunroof, Cadillac QUE drive, navigation xm radio, size 18 10 spoke polish wheels,remote starter keyless start 272 hp 295 torque...
we met joshua medonald when we came in???he tried to put us in contact with another agent who had contacted us previously by phone but turned out to be busy???so joshua worked with us???he found us a car we were both happy with on the second try???he was always knowledgeable, courteous and professional???we???ll be driving the car we decided on home
by mississippi_hippi from Madison, MS
August 16, 2018
I love this car. So fun to drive and so beautiful. It is not as smooth a ride as the CTS but I have the low profile wheels, so that makes a difference.
I called them first before I go there, they said they still had the car, but when I arrived, they told me the car was sold already like 5 hours ago. They didn't even check the storage when answering your phone call.
Most comfortable reliable car I’ve owned
by theyngclassic from Orlando, FL
October 1, 2018
Plenty of leg room very smooth and comfortable for long drives. This car is very luxurious and reliable with a lot of great positive feedback from people who’ve seen me drive it
Very easy transaction. In and out within 1&1/2 hrs. Sales was very polite and very informative. Other sales people very helpful with all our questions.
My Cadillac ATS is not my 1969 Fleetwood.
by Fedora Fan from Westerlo,NY
December 10, 2018
I’m retired and my son knew I was a fan of GM. He talked me out of a Chevrolet Impala and suggested the Cadillac. The price of the ATS was comparable to the upscale Impala. I’m closing on fifty thousand miles and I have had a few MINOR recalls (expected) and no operating issues. A safe bet! She’s a four turbo.
Been shopping for over a month trying to find a good Diesel truck. Looked at junk ALL month. Finally, I came across this truck at Inline Auto. Met all my expectations. The truck was well taken care of. No rust much to our surprise. Very happy with Edgar and the Sales Team.
Pleased so far
by AdamsFam from Atlanta, GA
August 23, 2018
We have only had it a week but so far it lives up to the Cadillac luxury car standard. This is the first Cadillac that we have owned. What took us so long?
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