The Hendricks Chevorlet Team,Nathan,Brice,and Tim were helpful and made our purchase100% satisfied. They all make sure you are comtfotable,like family and most all that you leave smiling.I would rate this team as a 10 for customer service.The whole Team.
Hard the rate, not sure how the rest of the place is, but when you go in with the internet and you are looking for the best deal, you find a good deal and then they change the internet price with you sitting there in the salesman booth by 3000 dollars. I didn't think of it until I left, but that it fine they do not have my business.
I left there thinking it was the best experience i had ever had buying a car. Now i feel i got screwed over. No one will return my calls over an error made on their part. Very disappointed. I thought i had fpund the perfect dealership
This is car number three personally from this Hendrick dealership. However, I daughter and son-in-law came from Fort Benning, Ga, to purchase from this same dealer. Their service level is a plus for Chevrolet as they treat each Buyer as if the are the only client that they are working with at the time of purchase. Did I mention that I live in Accokeek, MD and this dealership is in Monroe, NC. Awesome Team Zack was a sales person.
I trust Mike Bernstein completely. Have been dealing with him for several years in the servicing of my old Cadillac & my wife's Corvette. (truth be known), my trust in Mike was a major contributing factor in my last car purchase from Hendrick Monroe.
The service was done sooner than estimated so fast and friendly service is the best .i was pleasantly greeted when I drove in and when I left a friendly smile and the man that moves the car around said to have a safe trip home.
Mike was friendly and very knowligable about the cadillac products. He helped us with all of the time needed including 2 test drives with the SRX and an XTS. The only problem was the pricing on their SRX. I bought a 2015 SRX frrom another dealer for less than they wanted for their 2014. They had comparable miledge plus the 2015 was in thee right color.
Everyone there was so professional and friendly. I am a forever customer! Effrin, Nathan high and mike yermack were all stars! Thank you so much for all you did for my wife and myself. I couldn't be more pleased!
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