1st time coming to this location very nice 5stars so far
My first Caddy and couldn't be happier
by Bill C. from Mahopac, NY
October 26, 2018
This my first Cadillac, a 2018 CT6 Platinum, and I could not be happier. I have never owned a vehicle offering this much comfort, convenience and amazing technological advances.
Purchased it with 9k miles on the clock (newest car I have ever owned) and is still as if it just rolled off the show room. Very pleased.
Aaron was good to work with. Only complaint is final lease price when working with the finance manager was slightly higher than what was ultimately quoted on phone by Aaron
The Cadillac CT6
by DJK747 from Livonia, MI
December 10, 2018
I've owned several Cadillacs and this Cadillac CT6 is no disappointment. It is a very well engineered and constructed car. It preforms well and has the ride of a Mercedes S Series. Most of the expected features are standard and some of the unexpected luxury features are there as standard equipment. The transmission could shift a little smoother but it is not an issue. The Cadillac dealership is also an important consideration in terms of after purchase service. They are not all the same. Suburban Cadillac of Plymouth, Michigan is exceptional. I was treated as a valued customer by both the sales nd the closing representative. I have always been treated in a professional manner, competently and with courtesy by the staff at this dealership. I do and have recommended this dealership to friends and business associates. The service department at this dealership is also outstanding. The car-buying experience can be stressful but the staff at this dealership goes out of the way to make it as uncomplicated as possible.
My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached a deal soon after. I was happy with the experience.
Superior SEDAN, why compromise for SUV
by CT6 Sedan from Boston, MA
December 6, 2018
The car is elegant, luxurious and a pleasure to drive. I believe it is Cadillac's best interior and exterior with the best driving dynamics. I would buy this SEDAN again, especially after comparing to German/Jap SUVs that offer nothing compared to the CT6.
My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing.
Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues
Cadillac Got it right with this one!
by Elmo 813 from New York
November 20, 2018
The Caddy team clearly got the message. Its got the chops to really provide a luxurious experience. It can also haul "caboose" when you ask her to do so. It puts my old S420 to shame on the twisted.
Also, it's fun to ride around feeling smug because it's such a compelling value and I gave up NOTHING.
by Rachel Ann and linda ivey from Flatrock , Michigan
August 26, 2018
The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.
Excellant stylying and comfort
by Cadillac fan from Myrtle Beach
December 23, 2018
our 3rd Cadillac sedan, this one is the best. Well styled, extremely comfortable, handles great. Traded a BMW for the CT6. Don!t stop producing this great vehicle.
Excellent service on body repair, will look at dealership when in market for new vehicle
A REAL HEAD TURNER!
by TERRIBLE TERRY from WORLAND, WY
December 3, 2018
THIS IS A BEAUTIFUL CAR! IT TURNED HEADS WHEREVER I WENT. I COULDN'T STOP FOR GAS WITHOUT ATTRACTING A CROWD! PURE LUXURY! EVERYTHING I COULD ASK FOR IN A LUXURY SEDAN! CORRECTION,most THIS WAS A 2017 NOT A 2018.
This man, Henry Flakes, is the most sincere and thoughtful sales person I have ever encountered.
Very selfless and attentive. I really enjoyed the buying experience at this dealership. Completely unique. Be careful, though. Mr Flakes is a video ham!!!
Best sport sedan in the market for the money.
by Bad sport from Dallas, TX
October 21, 2018
All wheel drive with 4 wheel steering combined with the light weight equals a car they handles better than many cars smaller and performance is great. On the edge technology makes this the best sedan I’ve ever owned.
Awesome sales and service department! Brent B was my salesman, his attention to detail made me a customer for life! The leasing process was so smooth, it made the entire visit to their dealership really enjoyable.
The CT6 Took The Hit....Saved My Life
by Grateful Couple from Columbus, Ohio
October 14, 2018
This model is not only a luxury but in this case proved to be a lifesaver.
It took the hit in an accident that could easily have been a
great tragedy. We've repurchased this model for 2018 because of confidence in its features while also enjoying the ride.
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