Great experience on replacing a cracked screen on the CUE system which was covered under the warranty.
It doesn't get better than the CT6.
by HappyCaddyOwner from Nazareth, Pa
April 18, 2018
By far the best car I ever owned. Get the Platinum if you can, has all the bells and whistles. Also, get the normal 6 cylinder. It's 355 HP, and can take regular unleaded. Engine is powerful, test ride to see. AWD and ALL WHEEL STEERING most incredible ride I ever had.
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
Excellent touring car
by FC from Kearney, NE
June 4, 2018
Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.
Tom Henion contacted me several times to offer his assistance in finding my next leased car...he was knowledgeable, friendly on the phone and couldn???t have done more to help me find a vehicle that met my needs. I am very happy with my purchase and will definitely encourage my friends to call Tom in the future. Thanks for a great experience...I love my XT5
finally a sedan worthy of the flagship designation
by bigdoginallen from Fort Worth Tx
October 3, 2017
love the car; go it in dark emerald w/ black leather interior, its the premium luxury trim level...tons of equipment 4 wheel steering makes it drive like a compact, the irritating start/stop I just disengage it when I start the car....love is and people stare at it
Wonderful dealership, with warm, friendly staff that display perfect focus on customer service.
A REAL HEAD TURNER!
by TERRIBLE TERRY from WORLAND, WY
December 3, 2018
THIS IS A BEAUTIFUL CAR! IT TURNED HEADS WHEREVER I WENT. I COULDN'T STOP FOR GAS WITHOUT ATTRACTING A CROWD! PURE LUXURY! EVERYTHING I COULD ASK FOR IN A LUXURY SEDAN! CORRECTION,most THIS WAS A 2017 NOT A 2018.
First rate experience throughout. The CPO vehicle was in very good shape with low miles and Nicole Stem , the sales person was first rate???well informed, efficient, and a pleasure to deal with, as was her manager involved in my transaction.
Caddie all the way
by Robert n from Leander, tx
March 21, 2018
Took v sport in for service abd got ct6 for loaner. Loved it so much traded v sport in the next week. Never regretted it. Beautiful car, and ride.
Highly recommend Barbara. She is the internet sales person and this is the second car I have bought through her at Arrowhead Cadillac. She makes it easy.
Cadillac is back
by MaxMikeNOLA from New Orleans, LA
May 16, 2018
Imposing and impressive with a great sporty but comfortable ride, smooth power and superb Panaray sound system. 4 wheel steering really makes the car feel smaller and a delight to park. Fuel economy is surprising for such a big and powerful (404 hp) car. Not a "prestige" car like a MB or BMW, which I happen to like. Very rare, so you really stand out!
i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
Excellant stylying and comfort
by Cadillac fan from Myrtle Beach
December 23, 2018
our 3rd Cadillac sedan, this one is the best. Well styled, extremely comfortable, handles great. Traded a BMW for the CT6. Don!t stop producing this great vehicle.
I know it’s a Cadillac dealership but it’s good to know I can take my Corvette to a place And get the work done properly
The Cadillac CT6
by DJK747 from Livonia, MI
December 10, 2018
I've owned several Cadillacs and this Cadillac CT6 is no disappointment. It is a very well engineered and constructed car. It preforms well and has the ride of a Mercedes S Series. Most of the expected features are standard and some of the unexpected luxury features are there as standard equipment. The transmission could shift a little smoother but it is not an issue. The Cadillac dealership is also an important consideration in terms of after purchase service. They are not all the same. Suburban Cadillac of Plymouth, Michigan is exceptional. I was treated as a valued customer by both the sales nd the closing representative. I have always been treated in a professional manner, competently and with courtesy by the staff at this dealership. I do and have recommended this dealership to friends and business associates. The service department at this dealership is also outstanding. The car-buying experience can be stressful but the staff at this dealership goes out of the way to make it as uncomplicated as possible.
The car is elegant, luxurious and a pleasure to drive. I believe it is Cadillac's best interior and exterior with the best driving dynamics. I would buy this SEDAN again, especially after comparing to German/Jap SUVs that offer nothing compared to the CT6.
Donna Keane of Inskip Mini is the best. I recently purchased my second mini from her. Schedule an appointment and get ready to own a fun all- around car. Donna is helpful, knowledgeable and personable......lots of positive recommendations from me
best car i've ever owned
by Carl knows from LI,NY
November 6, 2018
This is not only the best car I've ever owned but it is the best value in its class. It is supremely comfortable and yet performs like a sports sedan. Even though it is a large car it drives like a much smaller one and gets 22 miles a gallon with a powerful V6.
We are previous Cadillac owners and knew the XTS4 was the one for us. We researched this important purchase by on line sites as well as lots of local test drives. When looking at the Norwood Cadillac site, we found the exact car for us and at a great price. I contacted Nicole through the on line portal and much to my surprise, was contacted immediately. We came down the next day and were warmly greeted by George Belovich as soon as we entered the service floor. We drove the car and made the deal within 45 minutes thanks to George's expertise and obvious experience in sales. When it came to pick up our XTS4, he explained the many features of the car to us and made sure we understood everything before we left. I would definitely recommend Norwood Cadillac to anyone looking for a used / new Cadillac. Thanks Nicole and George!
by edro11 from Knoxville iowa
February 20, 2018
Love this car it is great drive great and I love caddy I will all ways own one .not the name it a great car
Our Salesman Al Piacitelli was the best sales person I have ever dealt with. It was a pleasurable experience and we got a great car.
best car I have ever driven
by Superdrdago from St Clair Shores, MI
April 25, 2018
The ride is incredible, so smooth. It is the roomiest car I have ever driven. The back seat is huge and very comfortable. The advanced features of this car such as the lane detection system make it fun to drive
I had a chatter in the rear end of the car when turning and accelerating from a stop. My service advisor, Anthony Longa, helped me by taking care of the problem. He got me a courtesy vehicle while my Cadillac was being serviced. I believe its the service people who are the most important to a successful dealership. Best of all my Cadillac is perfect thanks to Anthony and the techs.
OUTSTANDING LUXURY VEHICLE !
by DANIEL F. from EAST PEORIA, ILLINOIS
December 13, 2017
THERE A FEW VEHICLES IN THE CAR INDUSTRY THAT CAN COMPARE WITH ALL THE NEW CADILLAC MODELS ! THE CT6 IS AN OUTSTANDING VEHICLE ! IF CADILLAC MADE THE CT6 TO TAKE THE PLACE OF THE OLDER DTS, THEY HAVE DONE AN EXCELLENT JOB.
Like everyone else, I did plenty of research before heading to the dealership. I was already a Cadillac owner. Ed McMullin took the sales process one step higher. Despite the fact that I was already planning to buy an XT5, he was thorough about explaining all of the features, improvements since the SRX and completely impressed me with his knowledge of the car and enthusiasm for the car. He is the only car salesman I can say I have been impressed by. I will definitely refer my friends and family to him. Sadly, however, I'm the only Cadillac owner among my F/F. Maybe that will change once they speak with Ed! Thanks Ed!
Cadillac Got it right with this one!
by Elmo 813 from New York
November 20, 2018
The Caddy team clearly got the message. Its got the chops to really provide a luxurious experience. It can also haul "caboose" when you ask her to do so. It puts my old S420 to shame on the twisted.
Also, it's fun to ride around feeling smug because it's such a compelling value and I gave up NOTHING.
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