I have been dealing with Armen Cadillac for 17 years and have found the sales people to be courteous and friendly as are the service staff. It is a pleasure to do business with an agency that seems to definitely appreciate, and wants to keep your, business!
My wife and I had a great experience with F.C. Kerbeck when purchasing our new 2017 GMC Acadia. The sales person Greg Henkel was awesome to deal with. He did not pressure us in anyway and that is one thing I respect. The dealership itself was awesome to deal with. My 7 year old daughter was starting to get hungry after being there a few hours and the dealership went and bought us lunch. I would strongly recommend this dealership and sales person to anyone looking to buy a new car. I would give them 10 STARS if I could!!
Thank you for everything!
The Schwartz Family
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
THE SALESMAN WAS FRIENDLY AND GOT ME APPROVED IMMEDIATLEY AND EVERYTHING WENT SMOOTH FROM THAT POINT FORWARD. NO HASSLE OVER PRICING I TOLD HIM WHAT I HAD TO PUT DOWN AND WHAT I COULD AFFORD TO PAY EACH MONTH AND THAT WAS IT. THEY ARE PROFESSIONAL AND WILLING TO GO THE EXTRA MILE FOR THEIR CUSTOMERS THEY HAVE MY BUSINESS WHEN IAM READY TO BUY ANOTHER SUV.
I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.
I truly appreciated the services received and the professionalism in which it was delivered. From the time I arrived until my departure, I felt valued, secured, and appreciated. I love my experience with F.C. Kerbeck. Your service unit is as outstanding as your sales team. I love you all and God bless.
Mine was an entirely a long-distance transaction. Seeing the car I wanted in an Internet listing, I had an easy time dealing with the sales person, Mr. Cala. He was helpful and responsive. Paperwork concluding the transaction is a different matter. They have their procedures. For example, a document that required notarization was notarized when I went to someone and signed the document before her. No, says the dealership. The fact the document I signed conformed to the one they sent which said "subscribed before me" was not what they wanted. They wanted me to sign the document and then a day or so later their notary would sign as if I had been before her on the date by my signature. Also, I was required to sign a form that said that I knew as a fact that the dealership did not engage in predatory lending practices! Oh the legal advice they are getting! The information they gave me about the car, their willingness to arrange and pay for its shipment to me, and Mister Cala's efforts, compensated for the tyranny of their forms and procedures.
Just recently purchased a new Cadillac and had an absolutely outstanding experience with my salesman, Ben Roberts. Ben was professional, courteous and extremely knowledgeable; a true professional in every sense of the word.
The sales people are honest, but they aren't willing negotiate a fair price on their used vehicles. When you try to communicate with them through email, they don't respond. I liked the vehicle that I was looking at, but I don't know if I want to buy. They have to opened to reasonable offers if they want to deal.
I love Fred Beans Cadillac service department. Extremely professional, courteous, and personable. I loved working with both the service manager and his assistant to take care of my cars issue.
I highly recommend working with and building a relationship with Fred Beans Service department - they are amazing and truly understand what stellar customer service is!!!
The sales man and staff were very friendly and professional. There was no pressure with anything. It was a very pleasant experience in buying a car there. I highly recommend buying a car from Hill Cadillac.
Great dealership. There was no pressure and they were very friendly and helpful. They stayed open way past their closing time just to accommodate me. They were fair and reasonable with their offer. I would definitely buy from this dealership again.
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