Called to inquire over phone about a Honda man over phone Chris was unknowledgeable about any car and seemed uninterested. We then traveled to dealership in person and same guy was on cell phone, had a client waiting at his desk and another client sitting in chair as he discussed people personal financial and credit "instant turnoff". Need to get better salespeople!!
Great place friendly salesperson I wanted something else end up getting a later model vehicle the I really wanted and didn’t think I can get cheaper down payment mark and Paul listen and was honest with me a great place to do business I would be telling people and coworkers at septa about this place
Great experience and great staff. Very generous and kind throughout the buying experience. Would strongly recommend this dealership to others looking for a new vehicle. Great mom and pop feel from beginning to end. Purchased a 2008 Toyota Tundra.
I purchased a certified MKZ Hybrid on 9-1-18 with Russel Hogg. Very professional and a pleasure to do business with. Very informative about the car, papers all ready for me to sign, a wonderful experience.
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
I bought a used DTS last Thursday during a snowstorm. Scott Bernard went beyond the call of duty to show me the car and complete the deal. He cleared the snow, washed the car and presented it to me for inspection in the clean well lighted garage while the weather outside roared. Scott is knowledgeable and customer centered. He delivered on his word during our transaction and delivery of the car. David Stanton completed the paperwork efficiently, respectful of my time. Thank you. Lewis Maurer
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
I recently bought my 2013 Hyundai Sonata here and had excellent service from start to finish. Sales staff was very friendly and explained everything and very helpful with financing. I would highly recommend this dealership.
I recommend Arrow Motors because they are the best car dealership in Philly! Marc was very friendly and courteous. Marc and Mike helped me find the car of my dreams. Marc was knowledgeable about different cars. They even gave me new tires and a gas grill!
Joe Wilson sold my wife and I a new 2017 Escape, and it was a fantastic experience. We had previously called/visited a number of other Ford dealerships in the area, and the service and professionalism from Joe and all of the Lucas staff was far better than anywhere else. I would absolutely recommend Lucas Ford to anyone looking for a new vehicle.
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