The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
Everyone was very friendly and helpful from the 1st phone call to my departure with my new vehicle. Louie was knowledgeable, professional and courteous. He was a pleasure to work with. Luke in finance explained everything I needed to know. Once again totally professional. I would recommend Motorwerks to everyone.
This has been the perfect buying experience. I wish to personally thank and acknowledge Jim Mazzetti for his guidance throughout this transaction from initial contact to delivery and his availability for post delivery support His professionalism and demeanor are truly an asset to your organization. And as a Cadillac owner for over 20 years I look forward to returning for our next purchase .
The salesman (Frank Sammartino) is one of the best salesmen I have ever encountered. Very low pressure and so very willing to work with the customer which made my trip to the dealer easy. In fact, Frank knew what I was looking for from MONTHS ago, and he remembered and called me when my car showed up on the lot. The dealership itself is very clean and up to date with utmost care given to the comfort of their customers. They even had Wisconsin plates available! Highly Recommended! Best used car purchase experience ever! Dealer even provides a warranty for total satisfaction and peace of mind!
I have been a Cadillac owner for over 15 years, and I plan to be an owner for the balance of my life. Cadillac is so dependable and I find the models very stylish, modern, and tech savvy. My representative, Jim Mazzetti, is the best. He is extremely knowledgeable and guided me through my purchase and trade-in with ease. And he followed up to insure that I was satisfied with my purchase. His attention to detail was more than expected. I enjoy driving my new Cadillac every day.
I am sure many people are skeptical shopping for cars out of state as was I but Alex Zabarsky was super helpful, honest, and made my experience so comfortable and worry free! I never had an issue getting a hold of him, he immediately gave me additional, detailed pictures of the car i was interested in, and was able to negotiate a great price for me. When i go car shopping i hope to run into more honest kind individuals such as Alex who will make my car shopping experience that much more enjoyable and reassuring.
Through an online search I was able to locate an XT4 at Steve Foley Cadillac. Jim Mazzetti quickly responded to my inquiry and made the purchase process a breeze. Within a day I had the keys in hand and was educated on the exceptional features the vehicle offered. It was a surprisingly smooth process without any semblance of pressure. Jim was quick to act ensuring Foley the sale among competing dealerships. I appreciate the attentiveness and good communication... what the car-buying experience should be.
I found 2 cars on their website that I was interested in. When I got there a salesmen named john greeted us. The process was smooth and the numbers were better then expected and we ended up doing the deal. Thank you John for your great customer service and hospitality. The Finance manager Rachel was awesome too I would Recommend them to anyone looking for a used or new car. Beautiful facilities as well! Thank you.
We were looking for a good-quality, reliable used car with relatively low miles for our college-aged son, and we found it! Mike Vilchik was extremely helpful and easy to work with. He gave us what we felt was a fair price, and we're very pleased with our car and the entire process with Mike and Patrick Cadillac. Highly recommended!!!
Mike Ruiz the sales manager went above and beyond anything I could've ever expected to make it wonderful deal for me in the car that I wanted. He personally did things himself for me that should've been passed on to a sales person like take pictures of the car etc. etc. my sales person Joe was outstanding and showed me everything I needed to learn on the car I left there having no questions. John the finance manager had the paperwork done quickly with no hidden anything everything was straightforward and a smooth process. I would definitely recommend you stop in and see Mike Ruiz you will not be disappointed. By the way facilities are nice clean and comfortable.
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