Almost makes me want to buy a car every day. Our sales guys Felipe and Brian went over and above to get us the best possible deal they could. Working with Brian in the finance area was smooth and professional.
We highly recommend Auto Park Ford! Everyone was incredibly friendly and helpful! Our salesman Don was amazing! He was wonderful with our sons and made the purchasing of our vehicle quick and easy! He didn't pressure us in any way like a lot of salespeople do which was much appreciated!! The dealership is so clean and very welcoming with their great waiting area equipped with a television and kids table with plenty of toys for the kids to play with! The sales manager we had (Andrew) was wonderful too and great with our boys! We felt right at ease making a big purchase of a new vehicle!! Can't thank everyone enough for the great experience and we will definitely come back in the future!
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
Established a great price via email; drove 130 miles to the dealer to pick the car up; everything was above board and they gave me the quoted price without a hassle. I was in and out of the dealership in about 1hr.
Easily the best new car buying experience my wife and I have had in our lives (we've purchased 3 other cars from other dealers). Goshen will be my 'go to' dealership going forward. I cannot say enough good about these guys.
We found a used truck that we were very interested in. Contacted a local dealer to see if it could be brought to us (5 hours away). They said 'no' so we called David, discussed the truck; liked the responses and the contact. Drove 5 hours and purchased the truck. Great experience. Took it past the local dealer to show it off...lol.
The process was so easy, Gina made me feel like the only customer she had even though I am sure I was not. She even gave me money out of her own wallet for gas since the car I. Ought was on E. Mr. Gurley was no pressure at all kind of guy. The whole experience was simple and quick.
I bought my jeep from howards. Chris was my salesman and he did an awesome job, he walked through the everything step by step, got me in my vehicle in less than an hour and went above and beyond when I contacted him after the sale. Thank you Chris!
First off, I truly appreciate how easy it is to contact the service center. "Jan" patches me right through and the gentlemen manning the phones seem to view each call as urgent. I wish this all dealerships applied this thoughtful principle. Secondly, I have always been treated as a valued customer by the service crew. They often know me by name. This, although unexpected, always leaves a great impression and tends to make me feel respected. In turn, it's easier to respect and trust the advice given to me regarding vehicle maintenance recommendations. Multiple times the guys have gone out of their way to make it easier on my wallet. They are courteous enough to promptly call and discuss options before assuming the work. They don't push and respect my decison. Finally, they are thorough with the details upon payment and close each interaction with a handshake. Hands down, Gates Toyota is the best dealership I've ever gone to for service. A special thanks to Steven, Brian and the whole crew.
I had a seat cover on my 2017 impala replaced due to a separation of the stitching on the driver's seat. They told me it was a good 2-3 hours to do. My car was done in 1 1/2 hours.
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