Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I returned Hawkeye auto. The truck I wanted to buy was sold. I had a different salesman Luke. He explained the other salesman was inexperienced & overwhelmed. I understood, it was busy. Luke was great I purchased a better truck & I'm very happy. I may have overreacted on my first review. I would recommend Hawkeye auto .
My family and I have purchased 9 cars from Four Guys Auto. They have always sold us good quality cars. But, above that they have always been honest and trustworthy. They have gone above and beyond the listed warranty. When purchasing a vehicle, they have always been straight forward about the pros and cons of the vehicle. If they vehicle was expensive to work on, they would tell us. If the vehicle got bad gas mileage, they would tell us. If there was anything wrong the vehicle, they would tell us. Over the years, they have become family. I think that's because they never once tried to "sell" us a car. They are simply good at what they do, and have a passion for what they do. Places like Four Guys Auto are hard to find. Support a local, family owned business.
I was driving in to work and all of a sudden I had warning lights come on in my Trax. I had no idea what was wrong. So, I pulled in to Billion Chevy. It was a little before 7:30, and I didn't have an appointment. They took my vehicle right back and checked it. Nothing was wrong. They thought it was just from the sudden change in weather to cold temps. They reset the computer and checked the pressure in all of my tires. It was fine after that.
Not only Billion ,but my salesman did a terrific job. It is not easy car shopping during a Hawkeye game.
While waiting for finance they had the game on, beverages available. The salesman did not just leave me to sit there. He was talking with us the entire process. I appreciate the work they put into selling a vehicle. Having a reliable vehicle from a professional dealership who wont sell you a junk vehicle is a blessing.
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