By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
by Bob from Salisbury
April 18, 2018
The car is just great. Rides smooth. Easy on gas. Very low maintenance . Handles very well. The car is designed very well. It's driver friendly.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
by Jake from VIRGINIA
December 21, 2018
Never thought I’d own a Caddy but now I see why so many people do. Amazing features, way ahead of its time. The stock 2008 stereo BUMPS
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Absolutley loved this car
by Nicoledavis1111 from Dunnellon
July 31, 2018
This car is everything I would want a more but I also have to think about my family and Pricing due to my own situations so I went with the best Dale now it's time to come back and make a even better one
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Sporty but elegant and classy
by Jay88iq from Liberty Hill
August 20, 2018
I think it's worth every penny paid for its very reliable and smooth on the road luxurious and very fuel efficient which is a big plus coz normally luxury cars are gas guzzlers and much more
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Worst Car I Have Ever Owned
by Cadillac CTS Performance 3.6 from Florida
December 30, 2018
I purchased this car new and was very excited as it was the most beautiful (and most expensive) car I ever owned. However, there were so many cosmetic problems with this vehicle it was ridiculous. Based on the vehicle's MSRP you would certainly expect a higher quality of craftmanship, which was not the case. The steering wheel stitching came apart and needed to be replaced. All the carbon fiber trim in the vehicle was replaced, the driver seat cover was replaced, the windshield was replaced, the headlights were replaced, the black and silver trim around all the windows was also replaced. In addition, this vehicle value devalued incredibly fast and did not retain much value. This has been the worst car purchase in my life and I will never own another Cadillac.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
What a waste of hard earned money!
by Jason Daniel from Cleveland, OH
November 22, 2018
Car is cheap and made of plastic, old Cadillac’s were much better built and more reliable and not as expensive, GM should be ashamed seeking these over priced Malibu’s as ’Cadillacs’
Purchased a nice 07 Infiniti M35x. Very smooth transaction. Staff was nice and welcoming. I had a good experience with Rich Grassi my salesman. Very easy to work with.
Cadillac CTS 4
by Cadillaclover from Abilene, KS
January 3, 2019
I love this car! It is stylish, has great performance and drives so smooth! We recently took a long road-trip and had no issues with staying comfortable. Since this car is AWD, the gas mileage isn't the absolute best in the city, but it does well for the highway. The interior is nicely designed and I love the heated leather seats!
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
Fun to drive luxury vehicle.
July 11, 2018
This car is an excellent all around mid/full size luxury vehicle with excellent features including phone charging plate, excellent connectivity to the in vehicle phone system, great ride and is really fun to drive.
Everyone was very responsive and knowledgable about the differences between the car models and the service in the shop is excellent. We drove 100 miles just to go to this particular dealership!
the 2010 CTS is all you need in a car
by KennyM from South Carolina
October 24, 2018
This is the perfect car for anyone,single married or a family. I bought mines used with 95000 miles on it and I only drive it on trips. I have a 114000 miles on it now and the 19000 miles I put on it is all highway miles and I haven’t had a problem with it yet. I went to a local car dealership to trade mines in on a truck that I liked and they told me that they don’t take CTS or no Cadillac with a norstar moter because at some point they leaks oil. I took mines to Arkansas and let my personal auto person check it out and he also said they are known for leaking oil. From my personal experience all that I’ve seen in the past have leaked oil but I have had no problem with the one that I have and it has a 114000 miles on it.
Anthony, Carmine and their team made this one of the best car buying experiences my wife and I have ever had. We would definitely return to Sound Auto and will recommend them to our friends.
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
Hands down the best dealership we’ve ever dealt with. My husband and I found a car we liked on the website, came down to look at it and bought it that same day. Anthony made our buying experience enjoyable and very easy. He was very knowledgeable and everything he promised was delivered. Would highly recommend!
First Time Cadillac Owner
by Reluctant First Time Cadillac Owner from Plymouth, MI
August 9, 2018
I've only owned my car since March 2015, but so far I'm in love with this vehicle. My only concern is over the dealership. I was formally a Lincoln owner and blown away at how over-the-top they were when it came to treated their customers and how immaculate and plush the customer waiting area was. This can't be said for Suburban Cadillac of Plymouth.
I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!
Smoothest ride I've ever had!!!
by Pearlywhites from Youngstown, OH
November 30, 2018
The Cadillac CTS is my dream car, and I even got to have it in white diamond! It has such a classy look on the outside, and has all of the amenities on the inside. I especially love the heated seats, and the quickness with which they heat up! I'm 5'10" and I have plenty of leg room, and I don't feel cramped. I feel safe driving this car, and when accelerating, the car has no problem making the transitions. It's a great car that I hope to have for a while!
I really enjoyed the car buying experience with Angelo and the team. No high pressured sales people and an excellent selection of vehicles. I had seen the my car on Cars.com and within two days was driving away in my car. Angelo was professional and very responsive. The process couldn't have been more seamless. I would recommend them to anyone that is looking for a pre owned car.
Most luxurious car we have owned.
by John and Barb Monk from Franklin, Ohio 45005
July 30, 2018
This car turned out to be better than we even thought. Clean, plenty of room which gives you a smooth and luxurious ride. This is the first time shopping for a Cadillac and they treated us so well. We will share this information with family and friends...
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
by wlminix from Grand Prairie, TX
January 1, 2019
I love it. I would purchase another CTS! I purchased my current CTS
brand new! Both city and highway driving is excellent! The seats are very comfortable. Road noise is at a minimum. Place the Cadillac CTS on your short list!
Cody was friendly, timely, knowledgeable, focused. Listened to my description of the issue and drove with me to hear it firsthand. Promptly called when the car was ready.
by CTS_3.6 from Minneapolis
December 29, 2018
I switched from a 2009 CTS 3.6L AWD to the 2015 CTS 3.6L AWD and I have been blown away. Love the car. The biggest hurdle was the infotainment center change. Get used to using the "Home" button and your life will be much easier in this vehicle. Also, if you have self leveling headlights, wait for the car to adjust before hopping in and taking off. Sounds simple enough, but if it's your first time driving her, you'll get thrown off. Beautiful car, amazing responsiveness, and a complete stunner overall. 10/10.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
The smoothest most reliable car I have owned.
by Cynthia from Dearborn Heights, Mi
February 6, 2018
This car has met all my needs. The smooth ride. The AWD is excellent, it handles well in the snow & ice.
I just bought the Nissan Rogue with a great price. They are friendly and they take care of everything!
Test drive went very well
by JCruz from Leesburg, Fl
December 4, 2018
This vehicle drove extremely well and was perfect it definitely made me very happy to take a chance to look at it and test drive it. I enjoyed the car buying process it was fast and simple to make a decision.
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Love my car
by Alberta Redneck from Edmonton Alberta
January 13, 2019
So happy I picked a cts luxury over all kinds of other fine cars. I looked for six months and made an informed decision. Love my car. Cheers !
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
Excellent performance, value and handeling!
by Larry from Gresham
December 17, 2018
This car does meet all of my needs! It is an excellent performer and also handles exceptionally well. The driver and passenger comfort are both exceptional. It is an excellent road car that also works well in a crowded urban environment. All things considered, a far better value that any of the European or Asian competition.
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