I just bought a car from Dedham Auto Mall and I love it! I got a used 2015 Nissan Altima from a dealership they're associated with and within 24 hours, the car I was looking to purchase was in the Dedham lot and ready for me to test drive! I LOVE my new car! The buying process was a bit frustrating as the title was not sent over with the vehicle, but they were able to accommodate with dealer plates while the process was delayed. Everyone was very kind and helpful! Highly recommend Charles McGillicuddy as a salesman specifically!
Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.
This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
My initial experience in purchasing a used vehicle [truck] was excellent. It was not a high pressure sale......which was refreshing. Considering the overall experience, every aspect was professional and fair.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The sales manager and staff were cordial. I dislike car buying because it’s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
I purchased a used 2012 CTS in July and I must say it was one of the best dealerships I have ever dealt with. From Hank Landry in Sales to Brian and Andrew in Service they a truly a pleasure to deal with. I would recommend this dealership to anyone, you will not go wrong. I thought the pricing was fair and the car was in outstanding condition, it was obvious that it had been completely serviced and ready to go. I will not hesitate to buy from Long Cadillac again in the future,
We bought a 2 year old Honda CR V from these guys. They were terrific to deal with. Our salesman Ron was totally attentive to our needs. The car was in great condition at a very reasonable price. Ron had the car driven to our mechanic in Boston for him to inspect. Then brought the papers by our office for us to complete the deal. Then delivered the car to our home the next day, complete with inspection and registration. He couldn't be more service oriented. The best part was that he was very easy going to work with. Not at all pushy like many car sales people.
I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a pleasure to encounter. From Ray in service to the sweet cash out receptionist my experience was a 10+. Lets be honest, no one likes to take their car in for any unexpected service, but I felt very comfortable all because of the way I was treated. The waiting room is clean, bright and pleasant. The staff be it an employee walking thru the room or to the first service person that greets, there is a level of professionalism in everyone. A warm smile, nod or a "good morning" goes a long way in todays world. I am toying with the idea of upgrading to a new car maybe sometime in the spring, and because of the service I received even from the day I purchased my car, I will return to Colonial.
You couldn't find a better group of people to work with. They helped me know my new car before I left parking lot . I felt very confident . I have never felt this comfortable No pressure . It was a great experience.
by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
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