I recommend this high end place where there???s no pressure and you???re in and out in no time ! Prices are low and they show you everything in front of you so there are no games being played ! I???ll refer my Friends there as well ! Thanks guys for the beautiful car ! Taz
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Joe Fuentes in Service did an excellent job in making things easy for my wife to get our X3 repaired. Efficient, to the point, courteous - unfortunately rare in many service businesses but Joe has all three in abundance. Thank you for a great client experience.
We went to Audi Sugar Land to look at a pre-owned car and were surprised by the courtesy and service Ty and the team provided. Everyone was incredibly friendly and courteous. We ended up buying our oldest child's first car the same day in a short time. They had so many sales that day it took longer to prep the car for delivery than it took to close the sale and sign all the papers. Even then, it was the best dealership experience we've ever encountered. Many thanks, Ty and team!
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
i recently purchased my first vehicle from tx auto group and was amazed by the customer service i was provided with by sean. i usually find car dealerships very intimidating but they were very helpful in answering all of the questions i had about the vehicle i ended up purchasing. i had a really good experience with this dealership and i would definitely recommend them to a friend or a family member.
Sales representative very professional/friendly and quickly answered questions about the vehicle. Dealership receptive to negotiating internet sale by out of area customers unlike many that list vehicles on cars.com.
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
This is a belated review of our purchase in Oct 2017. We visited 7 dealerships and considered other luxury SUVs. Sewell won us over with their service, impeccable facikities, availability and willingness to answer questions and by negotiating fairly. This dealership puts the customer first and is honest--a rare quality in the car business. They were patient with the thoroughness of our approach, and even arranged for us to talk to a VP at GMAC when we had an esoteric question on the details of our single pay lease. What a pleasure to work with them.
Didnt like the fact that because you buy a car cash they cant provide you not even 1 day warranty like what if you didnt notice something minimal they should give you at least a week i mean not necessarily on the body of the car but at least any mechanical things you may have not noticed like a horn not working. -_-
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Lori was so great. She helped me out so much! I wouldn???t have my Nissan Maxima if it wasn???t for her and the great team at Texas Auto! Will be looking forward to building my credit and purchasing in the future with them!
I found the X5 online- called a salesman that my dad had purchased from previously that he had a lot of respect for. Kelly was knowledgeable, professional and very honest. As for me and my family- he's our guy.
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