Had a great experience they opened 8a on the dot, I was second in line for my 8:30 appointment and had no waiting room my vehicle right away! Victoria was very helpful in explaining what my vehicle needed and the cost and checked on me as I sat and waited. Wait room needs better heating but overall great experience.
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
We just purchased a used 2016 Acura MDX SH-AWD through our contact with cars.com. We drover 4 hrs. and we had excellent customer service. All of our questions were answered, and any minor questions or issues we had were immediately remedied. This is a very exclusive dealership and we were treated with kindness and respect. This dealership wants your business, internet or walk-in, and makes sure you are happy when you leave. We purchased our car through their internet sales (Jessica) and drove 4 hrs to pick it up. Our salesman (Sevet) at Paramus Land Rover was personable, waiting for us to arrive. Sevet maintained a high level of professionalism and integrity. I did read the other reviews before we purchased this vehicle, but felt our opinions matter with first hand experience. If anyone had a problem with this dealership then they must of had a communication breakdown some place. I strongly recommend doing business with Land Rover Paramus. by Cathy & Tom from Barneveld, NY.
I came in with my son looking for a used vehicle. It was my son's first car, and we weren't trying to break the bank. Keith found us an inexpensive ATS AWD and it fit into my son's budget. I had a great experience here, and would come back again!
SALE REP. H.NELSON GALEANO WENT OUT OF WAY TO PROVIDE US WITH ANSWERS TO OUR QUESTIONS AND TO FEEL AT EASE ON BUYING MY FIST CADDY. ALL THE STAFF THAT I ENCOUNTER WERE VERY PROFESSIONAL. THIS WAS THE QUICKIS CAR BUYING I EVER DID.
Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.