It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
2016 Escalade = Fun Times
by Cadyman from Burlington, ON
January 20, 2018
This is my fourth Escalade, and by far this is the most impressed I have been with any of them. This truck handles like a dream, such a smooth ride, I am looking forward to taking some long distance drives to tour the country.... something I haven't done in years. And.. the Power!!! they have fine tuned this corvette engine to react quicker than the previous years! I love the interior design and the heads up display and the dashboard cluster is easy to navigate. and the smart assist for cruise control, makes driving easier...
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Easy Driver w/ Power when needed
by KP from Morgantown, WV
November 8, 2017
The Escalade is the perfect car for someone who wants the pleasure of driving without having to pull the strings to make things do what they want. The Escalade seems to think of everything before you do. The Apple play, rain sensing wipers, auto brights, and much more. The ride is very quiet and smooth until you decide you want to see the 6.2L V-8 in action. I recommend this as a vehicle you can drive every day.
The three years we have been using your service has only been outstanding. Eric is on top of everything. The value very surprising. Your tire price was the best by a lot.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
I was going to go to one of those quick drive-through places to get an oil change, and it would have cost more than $60! I went to the Brandon Auto Mall and was taken right away, relaxed with a cup of coffee, and paid $29! Much better deal.
Great vehicle to own and drive.
by email@example.com from Tulsa Oklahoma
October 20, 2018
Great car to own and have for traveling. It drives better than any car I have ever driven. Smooth ride, it hangs close to the road, and it is quiet.
I've bought 3 Cadillacs from Ed Morse Brandon and I will continue to return. It is a very well-run business with phenomenal customer service both in Sales and in Service. I've always been taken seriously and catered to, whether finding the right vehicle to buy or lease, or simply coming in for regular maintenance. I usually have something very specific in mind when purchasing a vehicle and the team at Ed Morse has come through each time with the perfect car! My current CTS sedan that is decked out like a "V" (but not a V!) is the coolest car ever. When I've had questions about service related items, my service guy (Mike) always gets right back to me and never hesitates to resolve issues immediately over the phone, when possible. When visiting the dealership for service, the waiting area is comfortable and well-appointed with snacks, beverages, etc I can't say enough about this place and will continue to be a loyal customer.
by Jeremy23 from Mount Vernon wa
March 4, 2018
Have had many problems transfer case failed once and I think it’s doung it again . I like the styling inside and out just wish it was more dependable for 100k
Brad was great and accommodating. They had the car that I wanted and made it relatively easy. It took a little longer than I planned for for the whole process but that is at no fault of the salesman, more of the corporate part.
Worst Escalade Ever Owned!
by Baldy from Florida
January 31, 2018
Cannot wait to get rid of this Vehicle. Rides very hard, Transmission Rough. Lousy Vehicle for $100,000 when I do find an out it will not be Cadillac until they get there product right. After all an 8 Speed Transmission in 2016/2017 then a 10 Speed in 2018 do to the Problems with the 8 Speed. I should not have to endure there in errors in judgement for my Large Investment!!
Thank you Marckell for helping me out with the process. We actually pulled off the Birthday surprise! Your customer service exceeded my expectations for sure!
by Baldy from Florida
October 27, 2017
I have owned several Escalades and the 2016 is the worse quality of any that I have owned. The 8 speed transmission is rough always trying to find gear in city driving. The overall ride is sloppy. Really disappointed after paying for Platinum Edition Window Sticker $ 92,000. I wish I had my 2011 back.
We dropped off our 2015 Tahoe for recall work and we were in a hurry. Mr Sutton was very helpful and Quick to get us taken care of. The work was performed quickly and received a phone call to let us know it was ready. He even had it washed! We will be back!
It was an amazing and enjoyable car buying experience. Tank was polite and friendly as well as patient. Ken was an amazing finance manager and are it easy to get the paperwork done correctly.
Such an awesome group of auto techs and detail/cleaning techs super nice and friendly.
Stopped in with an invite for a trade-in of my ATS. Paul Dowman was very pleasant and informative. We couldn't come to an agreement on the trade-in value of my ATS as it had been in an accident involving the air bags. While in great condition in my opinion, the air bag incident was a deal breaker. Everyone tried, but I decided to keep the car, as it's running fine. Will head back to Dimmitt when ready for my next Caddy.
Excellent job. They did what they promised on time, with budget
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