My wife and I had a great experience with F.C. Kerbeck when purchasing our new 2017 GMC Acadia. The sales person Greg Henkel was awesome to deal with. He did not pressure us in anyway and that is one thing I respect. The dealership itself was awesome to deal with. My 7 year old daughter was starting to get hungry after being there a few hours and the dealership went and bought us lunch. I would strongly recommend this dealership and sales person to anyone looking to buy a new car. I would give them 10 STARS if I could!!
Thank you for everything!
The Schwartz Family
THE SALESMAN WAS FRIENDLY AND GOT ME APPROVED IMMEDIATLEY AND EVERYTHING WENT SMOOTH FROM THAT POINT FORWARD. NO HASSLE OVER PRICING I TOLD HIM WHAT I HAD TO PUT DOWN AND WHAT I COULD AFFORD TO PAY EACH MONTH AND THAT WAS IT. THEY ARE PROFESSIONAL AND WILLING TO GO THE EXTRA MILE FOR THEIR CUSTOMERS THEY HAVE MY BUSINESS WHEN IAM READY TO BUY ANOTHER SUV.
I truly appreciated the services received and the professionalism in which it was delivered. From the time I arrived until my departure, I felt valued, secured, and appreciated. I love my experience with F.C. Kerbeck. Your service unit is as outstanding as your sales team. I love you all and God bless.
Mine was an entirely a long-distance transaction. Seeing the car I wanted in an Internet listing, I had an easy time dealing with the sales person, Mr. Cala. He was helpful and responsive. Paperwork concluding the transaction is a different matter. They have their procedures. For example, a document that required notarization was notarized when I went to someone and signed the document before her. No, says the dealership. The fact the document I signed conformed to the one they sent which said "subscribed before me" was not what they wanted. They wanted me to sign the document and then a day or so later their notary would sign as if I had been before her on the date by my signature. Also, I was required to sign a form that said that I knew as a fact that the dealership did not engage in predatory lending practices! Oh the legal advice they are getting! The information they gave me about the car, their willingness to arrange and pay for its shipment to me, and Mister Cala's efforts, compensated for the tyranny of their forms and procedures.
Just recently purchased a new Cadillac and had an absolutely outstanding experience with my salesman, Ben Roberts. Ben was professional, courteous and extremely knowledgeable; a true professional in every sense of the word.
by Mitch'n'Amy Schecter from Bucks County,Pa
June 15, 2018
My wife and I had been looking for months online for pre owned Cadillac's when we came across a 2 year old ATS with very low miles...a former lease car. I contacted Ben Roberts at Faulkner Cadillac in April and made an appointment, which I had to cancel when we decided to wait a bit longer. Ben was very understanding, and we kept the door open for a future visit. I called him back in June and told him we were ready and he informed me that the car I was interested in was still available. We went to see the car, and it was great. We decided then and there to buy it. Ben made the process an extremely easy one. It was the best car buying experience I have ever had, and I'm 65...having bought a few cars in my time. Ben was great, as was Amy Bland, who helped us with some added warranty decisions. I can't recommend Faulkner Cadillac enough. If you are looking for a Caddy, call Ben!
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