Mercedes of Scottsdale came as a referral from a friend. Sales person, Bojan Savic was recommended and I really hoped that car buying can be at least "not mind damaging" as it was in the past. In short; test drive, choice of the car, negotiations were easy as a breeze.
I still can't believe can it really be this easy, or I just had bad experiences in the past.
Bojan and entire staff at Mercedes of Scottsdale is highly recommended. I would even recommend buying a Mercedes Benz just for this reason.
Best sales experience I've had when buying a vehicle
by FooGnu from DealerRater.com
November 3, 2018
Both Brian and Victor made the vehicle purchase process so painless. They did everything to make the process easy and straight-forward. I'd been looking for a vehicle for the past three months and was very concerned about which dealer to trust. Coulter is at the top of the list for me. Thank you both for all of your assistance!
I would like to first and foremost thank Sandrena Schumacher for how well she treated my wife and I while purchasing our new 2018 Escalade Platinum at Earnhardt Cadillac Scottsdale. She was very knowledgeable about the vehicle and had such a friendly and kind demeanor. She followed up the next day to make sure we were happy with our purchase and invited my wife back to help her understand the features of the vehicle better. Overall, the best Cadillac purchase experience!
Our first experience at another dealership was a bit disappointing as the salesperson did not know the vehicle well enough (thankfully we did our research before), but faith restored with Cadillac thanks to Sandrena and the rest of the team!
Thank you Sandrena and the whole Earnhardt Family and employees!
My faith has been restored in the car buying process! My salesperson Sandrena was truly working for us and helping us get the best deal possible on the vehicle we were interested in. She even went as far as to come in on her day off to help us negotiate and work the deal. I was truly impressed with her commitment to serve her customer. Peter in the financing department was equally impressive and did a wonderful job of explaining but kept the process moving. I would highly recommend this dealership and will be sending all my referrals to Sandrena. She truly understands her customer, their needs and is very easy to work with.
This is my 3rd new car from Coulter, that in itself says volumes. Allen was great as always, our 2018 Terrain is wonderful and sits nicely next to the Acadia Limited I bought the last time. I highly recommend Coulter to anyone wanting to purchase their next vehicle.
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
This is my first time purchasing a car on my own, and I connected with Judson after seeing the car I am interested in online. He patiently answered all my questions and followed up with all information I requested. I also had the pleasure of interacting with Sales Manager Joshua who was courteous, professional and further explained how Volvo Cars of Phoenix finances cars. I thoroughly recommend considering this dealership for your next car purchase.
i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
I am 82 years old, bought my first car at 12 years old, and since have purchased more vehicles than I can remember. This purchase of our new 2018 XT5 at Arrowhead Cadillac was the easiest, most congenial, and equitable deal I ever experienced. Mike, Carlton, Clint and Darcy were so professional, empathetic, knowledgeable, and pleasant it completely obliterates the age-old image of the unscrupulous car salesman. I, most definitely, will go back to Arrowhead Cadillac for my next purchase as well as highly recommend them to all of my friends and relatives.
I am so happy I stopped into Arrowhead Cadillac in my quest for anew vehicle. I told them what my budget was up front and they worked diligently to find me a vehicle that met those parameters and I could not be happier with the treatment I received. As a single woman buying a car it is always a daunting task but the staff Carlton Hampton, Michael Scarfia and the finance department could not have been nicer and more helpful.
Do not hesitate to give them a chance to earn your business.
The best experience we have had for purchasing a vehicle. It was well worth the 6 1/2 hour drive to get the best selection and deal overall. We are very please with our new vehicle
Joe Enzler is a great salesperson
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