I purchased my GMC Sierra SLT approximately 6 months ago and from the moment I walked onto the show room floor Allen has proven to be nothing but professional, from sales to service. My most recent experience was for my first free oil change and tire rotation. My family and I were set to leave town for the weekend and Without an appointment and little time Allen Cadillac had me in and out with a wash in less than hour. Thanks Allen Cadillac
Awesome service department. However as we are leasing a vehicle through them, I am getting slammed with email and phone calls during the last year of our lease with offers to terminate early and get a great offer on a new leased vehicle. Sounds like a great deal and I am ready with checkbook in hand. After 5 tries with 5 different sales people, the promise has not materialized because the cost is way more than promised.
I purchased a new 2018 GMC Canyon from Allen Cadillac GMC. Andrew Wells was the sales rep that handled my transaction and he was very helpful, straight forward and very respectful of my wishes and my time. At no time did I feel like there were any hard sell tactics nor did I feel like there would have been any hard feelings if I had walked away from the deal. Andrew had a full command of the specifications, features and benefits of the vehicle and was fully conversant in the Allen Cadillac GMC sales procedures. Michael Leydon was the managed the financial aspects of the deal with professionalism and courtesy. What I most appreciated about the experience is that at the outset I stated that I did not want to be up-sold or be pressured at signing to add a bunch of extras to the deal. Both Andrew and Michael were very respectful and did not try to pressure me into anything. I would be happy to recommend Andrew, Michael and Allen Cadillac GMC to anyone.
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