This is my second purchase through Pepe Cadillac and there is an obvious reason why I keep coming back. The service I received from this dealership was and always has been exceptional. My salesperson, David Persaud and the business manager, Frank Raniilo, both understand what it takes to sell a luxury vehicle... make your customer feel like the most important person in the room and give them what they want. I will continue to come back to Pepe as long as they continue to give me exceptional service.
The sole reason to use a particular Dealership Service Department is simply, "They have earned my business". I have multiple Dealerships that are more convenient but you have to use the one the just gets it done. Gets it done with a smile, professionalism, and never pushes for items I do not need, but makes sure I am safe. Kudos to Ronnie and his outstanding Team!
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
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