Used 2021 Cadillac Escalade for sale near Williamsport, OH

Edward Martinez was excellent. He truly cares about the customer. I will definitely recommend him to friends.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Very nice! Great facility and sales dept. Very satisfied. Clean sale with no hiccups. My sales rep was knowledgeable and very nice and considerate. Thanks!

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Both salesman and financial gents were professional and knowledgeable. Very friendly and paid attention to our questions

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

As a previous Escalade owner, and the current owner of the newly designed Navigator, and the 2020 CT6 sedan; my recent experience purchasing the 21’ Cadillac Escalade Sport has been second to none. I purchased the upgraded leather seats, and options including the premiere 36 speaker sound system. The vehicle is smooth riding, technologically advanced, and has unique features including the air bag system. People haven’t stopped complimenting the vehicle, and it’s been a fantastic experience. Plenty of room, and lots of fun to drive!

MATT WAS GREAT TO DEAL WITH. HE TOOK EXTRA TIME TO MAKE SURE I UNDERSTOOD ALL FEATHURES. LOVE THE TRUCK AND THE POWER. I WILL TELL MY FRIENDS AND FAMILY.

Much improved over my 2017. Super tech. Great ride. State of the art styling rear entertainment set up was approved by Mt grandchildren. Nice car!

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Very helpful, professional and exceptional with fair pricing. Their service department rates 12stars .thank you

Willie, Aretha, and Travis made our purchase of a 2023 Enclave Avenir a pleasure. Everyone at the dealership had a smile on their faces and very extremely nice and helpful. They were willing to work with us on pricing; very much worth the 3 1/2 hour drive one-way to get the vehicle we wanted. Would buy from them again.

The service rep is first class,very attentive,try to give you the best price.he follows up to n everything.the car was wash .

Went in for oil change. Got in right away. Out within an hour. Customer Service was great. Facilities very clean. Overall was a great experience.

Great experience with the sales reps. Lowell and Patrick. I would certainly come back to purchase another vehicle.

Great experience great team Recommend for new or used car Very knowledgeable sales Rep Adrian the best

Found the car with the mileage we'd been looking for. Drove from Tallahassee, FL. to Ocala, FL. and Sullivan's to trade our existing car in on the 2019 Mercedes. In and out in just over 2hours. Gotta be a record for buying a car. Sullivan's was very efficient and professional. Highly recommend them for your next vehicle.

Brought my car in for regular maintenance and Gary made the whole process really smooth. Everything was well organized, and once the service was done, he went over all the details with me. I was impressed with how easy it all was and would definitely recommend this place.

The service department was incredibly knowledgeable about my concerns. They handled all of them professionally. Even though I thought I needed a new radio, they assured me that engineers were working on it and an update was coming soon. Happy Customer!! 👍

I love everyone with whom I've dealt with at Banks, particularly my salesperson, Kevin. Even procuring an extended warranty from the manager was painless and non-threatening! They were a joy from whom to purchase. Kevin has stayed in contact , as promised, to keep me informed about important follow-ups. Most recently, I returned to Banks to have a more thorough detailing done on my 2022 Buick Encore Gx and have a second key fob made that had been owed me at the time of purchase. The whole team did a knock out job on my car, offered me a loaner car to ease the burden of wait time and kept me informed of timing. This Buick was what I was searching for exactly-year, price and trim and although Banks is an out of state trip for me, I would do it all again and would recommend Banks to family and friends.

Coulter dealerships have been very good to me with the vehicles I have bought from them in the past. Coulter Cadillac was the best experience yet. I got a great deal and I know it! The deal was mostly done on line and did not change the day the xt6 was picked up. This is not the usual dealership experience. No wonder Coulter has been around for 100 years. Thank you very much, Steve and Nancy

It was a good experience. The lead sales man was a little on the rough side. But all was good.

I made an appointment to have my car to be serviced the day before. My appointment was 7:00 am. I bought my car in before 7'00 the service center was opened. I spoke to Mark to let him know I needed an oil change. He told me they had a lot of appointments before me. I told I was going out of town to pick up my daughter and if it could be sooner. My vehicle was done in about of hour and half. I appreciate Mark taking my situation into consideration.

Fast and easy to do business. The salesperson was had called before we got the dealership to make sure that the vehicle was ready for us the view and drive. The vehicle was waiting out front with our name on it. The sales manager met with us to talk over the price and trade in of my vehicle. he came back in a very short time after looking over my vehicle. He explained the pricing and it was in the range that i thought was fair. They explained the septs needed to complete the sale. I would recommend them for anyone looking to purchase a used or new vehicle.