Awesome thanks to David Bush and Luke for going the extra mile to ensure a positive experience. The Duluth location has really taken care of me each and every time I visit. I will be sure to recommend my friends and family.
Nalley took the time to listen to what we needed. They truly cared and took the time to ensure we were happy. This was a car for my son therefore they made sure he was a part of the learning process as well. Love them!!
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
My sales consultant, Fredrick was a pleasure. My husband and I were very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Here is email I sent to Dale Harrison, General Manager: Good Afternoon All, I wanted to take a few minutes of your time to express to you the great experience I encountered on Saturday leasing my first of many mercedes I plan to lease. It started with Lynette Brown, a friend of mine who works in your Corporate office taking time to inform me of the many incentives Mercedes offer for purchase or lease. She referred me to Casey while taking time to contact her on my behalf. When I finally connected with Casey I set an appointment to see her thinking she was in sales. She was extremely helpful and made herself available to meet me Saturday at the showroom only to find out she works in Finance; but informed me she was going to get me someone to assist me and she did. My sales consultant was and is Frederick. He was such a pleasure to work with during the leasing process. My husband who is not easily impressed was very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Needless to say this was a class ???A??? experience for us both! To top it off just when I thought it could not get any better we sat down with Jeremy to discuss the maintenance packages. His presence and professionalism, along with Frederick???s is a ???Model??? many people dealing with the public face to face should duplicate. There are no words to describe the wonderful memorable experience which I will be sharing at my church openly and with other individuals I know interested in Mercedes and excellent customer service. I am sure these types of individuals are the individuals you strive toward being a part of your company. Thank you for taking time to read my email expressing my ???unforgettable experience??? at your Roswell Rd showroom. I hope you all have a wonderful afternoon! PS my daughter, age 33, was on the phone during the whole experience telling her significant other every second of the great experience from her eyes. She was thoroughly impressed as well. Which says a lot coming from a 33 year old!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Our experience at Lake Lanier Cadillac was excellent. They worked with us to help us find the exact car that we wanted. Earl was very attentive and made sure that he answered all our questions. Everyone at the dealer was very helpful, friendly, kind and knowledgeable. We love our new car!
I purchased a Panamera a few months ago and my oil level light came on a few days ago so I called Eric to see if they could take a look at it for me and with no hesitation he said, yes. I was there less than 10 minutes. My salesman was Josh and he was awesome!!! Big Shout out to Gravity Auto!!!!! I love my Porsche!!!
You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
Ask for salesperson Karly Cox. Professional, kind and friendly the very opposite of what you expect a car salesperson to be. She will do her best to get the deal you want. Even if you don't get the car you wanted you will enjoy meeting her.
I wish there was a 10 star option for AX Auto. My wife and I drove from chattanooga, TN. We spend 2 days in Atlanta looking at 7 minivans, the second day we found AX Auto. We came knowing what we wanted and unlike other dealers they didn’t try to push into something more expensive or different than we had asked. Eric our salesman was both patient and considerate of our every request. He and his manager respected our wishes to think it over and 3 hours later we were able to drive off with a beautiful ( new to us) 2014 Honda Odyssey!!!
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
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