I was looking at a used car so after emailing them, I spoke with the sales person who told me a lot of people are interested so they needed to know right then if I wanted it or not. I had to bring my car in to see the trade in price immediately. After seeing my car, they offered a lot less then I wanted, so I said I'd get back to them that night. The manager said take your time. They emailed soon after and said it had been sold.
I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
The Staff was very professional and curtsy with the upmost respect in working with me in purchasing my first ever Cadillac. I was helped by Sales & Leasing Manager Squire McNear as he walk through step by step in my selection of my new XT5. I am so very happy as everyone including the managers made me feel like family!!!
They assure that you are 100% satisfied. Excellent customer service. Very detailed and helpful. Mr. Keys was very patient and organized. The information was very clear and we felt great leaving with our car.
I had a problem with my leased car and the service I got from Marino was excellent. They took care of the problem. Also the sales person Rochelle was the best. She really knew how to help me and guide me in the right vehicle. Thank you north bay.
Joshua Vargas has been instrumental in the GMC vehicle experience I have had for 6 years moving into my 3rd lease with the 2019 GMC Acadia. Joshua has offered excellent care and service in the transition from 1 vehicle to the next . He had provided easy access through the ??? pull ahead program??? and I appreciate his ??? reach out ??? to me to facilitate the process. I am completely satisfied with his dealership service on my behalf. Much thanks to him ...Sharonne Solomon Duncan
Helena was patient and explained everything thoroughly. The whole City team was knowledgeable and friendly. I would definitely recommend this dealership for purchasing a vehicle.
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