From the initial phone call to the last little detail. Jim Coleman Cadillac is in a class by itself. The staff is extremely prompt, courteous, thorough, patient, understanding, accommodating, and knowledgeable. They always seem to go above and beyond. I've tried to work with other dealerships and none come close to this one...even when purchasing remotely.
My experience with Moore Cadillac of Chantilly was nothing less than exceptional. My Salesman, Tony Soleiman, made my car buying experience that much more enjoyable; he is such a Joy to work with! Tony was very professional and knowledgeable as well as personable throughout the entire process. He has no pressure tendencies at all and made my Uncle and I feel right at home. Buying a car from Moore Cadillac of Chantilly, with a salesman as good of a person as Tony, was the best car buying experience that I have ever experienced. I know you will feel that way too! Looking forward to reading your review :).
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
Absolutely amazing customer service. I bought a car last month (and I love it) when I test drove it it had a flat, they replaced the valve stem. Fast forward a month and that tire is flat again. I took the car in, they saw me right away, patched the tire and ordered a new one. It arrived the next day, they put it on and it cost me nothing. I will be a customer for life.
Contacted Moore Cadillac via Cars.Com website regarding a particular used ATS I found on the Cars.com site.
Received a voicemail from the internet Sales Mgr. and received a text from Athena,
(Goddess of Wisdom and War) the young lady who would be my contact asking how she can help me.
We scheduled an appointment and the Auto I had inquired about was ready and waiting to be test driven. Took a 10 minute test drive. There was no pressure and although I did not buy that day I will be contacting Athena in the future as I see more ATS' that I find interesting. FYI: If I had felt pressure to buy something that day, I would not be so willing to revisit this dealership.
My wife and I just took delivery of a 2017 Cruze. Our salesman Jay Coleman was the best. This was my wife's first new car and she doesn't make decisions quickly. Jay was patient and explained everything. She loves her Cruze. Thank you Jay for hanging in there, we really appreciate your time. GREAT EXPERIENCE.
Found a Chyrsler 300 they had just gotten in. Emailed about it, talked back and forth over several days. Finally agreed to purchase it. Having a 4 hrs drive their they did everything as promised, had all paperwork ready after a quick test drive, singed, waited a few mins than to the fiance guy to purchase and salesman took my rental car keys too their on site enterprise drop box and we were on our way! One of the nicest dealerships I've been in with friendly service!
Marty did a great job. He was very professional and made sure the work got done. Cadillac dealership next to Toyota dealership is not enhancing Cadillac brand, especially, since it's all owned by the same company; tacky.
Recently I bought my first car from Moore Cadillac and I must say that I am truly impressed with the quality of service that was provided to me by the salesman Jonathan. He made sure that what I was buying was worth it. Even afterwards there are a few things that need to be fixed and he is going to make sure they get done. I am very thankful for him not treating me like "just another sale". If anyone needs or wants to buy a car I would recommend going to Moore and asking for Jonathan.
My family has purchased many Cadillacs at Lindsay and it is always a very pleasant experience. The sales staff is very knowledgeable and very easy to work with. Jasper Fazio sold me my most recent Cadillac and she was a joy to work with.
I feel like I was overcharged for a fin for the roof of my vehicle
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