I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
This dealership is an absolute pleasure to work with. Not only will we be repeat buyers from this 21st auto group but Lawrence has a customer for life. He did headstands to find the exact car for us and we could not be happier with our purchase. We would direct any of our friends and family to him. Our purchasing experience was so effortless and the follow up service is just as great. If you're in the market for a used luxury car, this is the only place to go.
Most down to earth salesman Oscar gave me exactly what I wanted! It was all about me, as it should be! Oscar worked super hard to get me the best package deal on my Charger and Carina worked her magic on my financial situation! Overall best car buying experience ever!!!! Don’t go anywhere else!!!
We just bought a 2017 BMW M5 at 21st century through Oscar and I love it so much! He was so sweet and kind, knowledgeable, and very efficient. It truly was a wonderful experience and we got a wonderful deal. I will absolutely be recommending him and 21st century auto group to everyone I know!
Very happy with all employees that worked with my family... walked with a car that day... thank u guys im so happy. Will always come back to 21 century auto group. Make sure you asked for Bellah and justice, theyre the best in the businb
They assure that you are 100% satisfied. Excellent customer service. Very detailed and helpful. Mr. Keys was very patient and organized. The information was very clear and we felt great leaving with our car.
Joshua Vargas has been instrumental in the GMC vehicle experience I have had for 6 years moving into my 3rd lease with the 2019 GMC Acadia. Joshua has offered excellent care and service in the transition from 1 vehicle to the next . He had provided easy access through the ??? pull ahead program??? and I appreciate his ??? reach out ??? to me to facilitate the process. I am completely satisfied with his dealership service on my behalf. Much thanks to him ...Sharonne Solomon Duncan
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