I had a problem with my leased car and the service I got from Marino was excellent. They took care of the problem. Also the sales person Rochelle was the best. She really knew how to help me and guide me in the right vehicle. Thank you north bay.
It is simply a Bentley truck for under $100K.
by TheSandman from Ellicott City, MD
November 26, 2018
Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.
I purchased A 2018 Cadillac XT 5, From North Bay Cadillac, and I must say, I could not be more pleased! Joey my salesman was extremely knowledgeable about the XT 5, and explained to me in detail, about the three different models in this series. He and his mgr Michelle made the purchase process, very easy, with a no sales pressure presentation, I highly recommend North Bay Cadillac, and Joey as a wonderful salesman¿ to deal with!!
First online buy and it has been great!
by nevadariver from Laughlin
August 1, 2018
Wonderful both as to pricing and condition at the time of delivery. We could not be more pleased and would buy again from this dealer in Texas. We will be looking at your inventory before purchasing another vehicle for our family.
Keith Bobrick was excellent. He walked me through the whole process of buying a new car (in a timely fashion) and never bullied or pushed me. Never made me wait long either. Thanks a lot
by ARJ Family from Peoria, AZ
October 7, 2018
2018 Cadillac Escalade ESV Platinum
The biggest, baddest vehicle we've purchased to date! Very comfortable, nimble, and the interior is fantastic. Interior is covered in leather and suede. 4 HD screens with blu ray players. Dual front seat massaging features. Dealer option Cadillac branded WeatherTech floor liner. Now we can take the kids on vacation without worrying about cargo space. Heck, I can even put a small portable potty in the 3rd row in case we pull into a shady looking gas station! I probably won't, but there is room back there for that. Best of all, we purchased it from a great dealer, Earnhardt Cadillac Scottsdale, AZ.
This is my second purchase through Pepe Cadillac and there is an obvious reason why I keep coming back. The service I received from this dealership was and always has been exceptional. My salesperson, David Persaud and the business manager, Frank Raniilo, both understand what it takes to sell a luxury vehicle... make your customer feel like the most important person in the room and give them what they want. I will continue to come back to Pepe as long as they continue to give me exceptional service.
Escalade in it's Class
July 3, 2018
It's a car in its class, other then second row seats this vehicle is a nice ride, the back seats leg room is a bit tight and the center console take to much room from the rear seat access. With nearly 225" long the second and third row seats legroom are not adequate.
Otherwise the Bose audio system is amazing, the info center is Okay, the Steering column shift is way way out dated come on needs to be changed immediately.
The sole reason to use a particular Dealership Service Department is simply, "They have earned my business". I have multiple Dealerships that are more convenient but you have to use the one the just gets it done. Gets it done with a smile, professionalism, and never pushes for items I do not need, but makes sure I am safe. Kudos to Ronnie and his outstanding Team!
Best car I’ve had
by Tom Degnan from Gillette Wy.
April 30, 2018
The ride is like floating on a cloud. Very very quiet. Outstanding sound system. We traded in a 2012 Escalade ESV ,which was a great vehicle but the 2018 Escalade ESV is fantastic.
They assure that you are 100% satisfied. Excellent customer service. Very detailed and helpful. Mr. Keys was very patient and organized. The information was very clear and we felt great leaving with our car.
by Caddy from Florida
April 9, 2018
This car is our get-away car! It’s big enough to have all our stuff and family, when a hurricane hit us. Perfect for road trips!
Last year we purchased my 2016 Acadia, told the dealer we would be returning next year to purchased another truck. Well its that year and we didn't even think to look at another car dealer. Went straight to North Bay and met with Petar. He was, funny and easy going. Showed us what we were looking for and fell in love with the Chevy Tahoe 2015 Black LTZ. Petar made sure to communicate, contact and keep us in the loop with everything, rates to financing.
We will always recommend family and friends to shop North Bay and Service Center. North Bay and its employees, from finance department to sales, everyone is treated with a level of professionalism that goes beyond the standard of customer service.
J & I thank you for making this sale a smooth transaction. Chris Werner for being a great manager and all the guys who had to work after hours to get everything together. Sorry for keeping you back! We appreciate it.
Joshua Vargas has been instrumental in the GMC vehicle experience I have had for 6 years moving into my 3rd lease with the 2019 GMC Acadia. Joshua has offered excellent care and service in the transition from 1 vehicle to the next . He had provided easy access through the ??? pull ahead program??? and I appreciate his ??? reach out ??? to me to facilitate the process. I am completely satisfied with his dealership service on my behalf. Much thanks to him ...Sharonne Solomon Duncan
Helena was patient and explained everything thoroughly. The whole City team was knowledgeable and friendly. I would definitely recommend this dealership for purchasing a vehicle.
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