When I ordered new tires on Black Friday, there was confusion concerning computer protocol between the parts department and the service department. It took an additional 20 minutes to sort this out. Otherwise, everything went well. The parts department did spend additional time with me helping me discover the best overall tire value. I really appreciated this
I recently came from out of state to purchase a used Ford pickup from this Cadillac dealership. I wasn't their demographic, I didn't buy a Cadillac, I wasn't coming back for service, I didn't finance through them, and they knew they would most likely never see me again. That being said, my family and I were treated like we were their long time friends buying our 5th Cadillac there. Patient, courteous, respectful, professional, and friendly come to mind when I think of the attitude of everyone we dealt with. Thi and Jamar are the kind of men you want working for you and representing your business. I cannot brag enough about Bob Moore Cadillac and the people who maintain such a high standard there. This isn't the result of just good training that can be passed along, this is the character of these men and it was greatly appreciated.
My daughter recently bought a car from Don Marshall in...
by annettenorfleet from DealerRater.com
July 19, 2018
My daughter recently bought a car from Don Marshall in Decembert 2012. She highly recommended that I check out this dealership before looking anywhere else. I was nervous to buy a new car but I have to say that Fred Owings worked well with me. I did not feel pressured to buy a new car. I appreciate him being patient with me through the process. I'm very pleased with the deal I received.
Awesome thanks to David Bush and Luke for going the extra mile to ensure a positive experience. The Duluth location has really taken care of me each and every time I visit. I will be sure to recommend my friends and family.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
Fessional service I was very happy with the service it was very professional very courteous and he was very helpful with my choice of my new car and I???m very happy with it
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