Used Cadillac Escalade ESV for sale near Milford Mill, MD

Johnathan handles all of my issues with respect, knowledge, and patience! 10 out of 10 stars for me! Loving the experience to the fullest! Reliable service is their standard!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I had never bought a car before and only heard horrible things about how awful the process of car buying can be. However, this was NOT my experience with Ourisman Honda of Laurel!! I was greeted with nothing but professionalism, compassion, and kindness. They truly care about their customers! George was INCREDIBLE every step of the way. He even sent me a video of the vehicle I was interested in before I came in. He made every part of the process easy to understand and made sure I would be able to drive off with the car I wanted. I can’t say enough about George. He was so kind and caring and willing to do whatever it took for me to be able to officially say “I’m a car owner!” He took his time with me and never made me feel rushed. Thank you George!! His manager, Roman was so compassionate and took the time to speak with me about what all of the fees meant and what we could do to get a monthly payment that I was comfortable with. He sat down with me, human to human, and connected with me on a personal level while trying to get me into the car of my dreams. Thank you Roman!! The finance office was the part I was most scared of. I was sooo pleasantly surprised and relieved when I met Ash. He was so incredibly patient with me while I asked a million questions and he took his time clearly explaining everything in a way that I could understand. He also gave me some great financial advice for bettering my future that I am truly grateful for. He helped me find the right terms for my loan so that I could be comfortable and confident as I drove off the lot. Thank you Ash!! Every single person I interacted with went above and beyond their job description and made me feel like I mattered. It felt like it wasn’t just my business that mattered but that me as a person with a life outside of that dealership, I mattered to them. My happiness and well-being mattered to them. My future and comfort mattered to them. There was not a single time I felt pressured or discouraged. The car was also immaculately clean, which I very much appreciated. I cannot speak more highly of them! When it’s time for a new car I know who I will call. I am a customer for life now!!

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

I received a very pleasant and informative experience that helped me in my decision making choice for a used vehicle. When my credit is in better shape I will check back with them to see if they have a vehicle of my liking.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

My wife and I have dealt with Jim Coleman Cadillac since 2016, and again in 2019. The General Sales Manager, Mr. Roy Mossissey is outstanding. He handled our buying experiences with professionalism and care. Additionally, Stu in the finance office is a true professional.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Excellent service and taken in even without prior appointment. Top notch professional service. Highly recommended.

Scott Kulik was a pleasure to work with. He made the whole process easy and answered all of our questions. Thank you Scott.

Provided excellent service after an unexpected breakdown. All representatives provided honest feedback on timelines of service and options with the required and necessary repairs.

Extremely friendly, very patient, I was a little worried that I wouldn’t get a car because my credit isn’t very great. Derrick (sales associate) went above and beyond to ensure I was happy. He really worked a miracle. Thank you so much Derrick, please give him a raise.☺️

The cars I browsed all looked great! I’ve been looking for some time but I’m still on the fence. Through my browse at the dealership everyone was very nice and accommodating. I’ll be coming back to buy a car soon!

I found the car I wanted (2006 Cadillac DTS) online and emailed an appointment request to dealership. Within 24 hours I received an email response and a telephone call from the dealership, informing me that the car was available. I set an appointment with Tania and visited the dealership, where Tania met me and showed all of the appropriate paperwork on the 2006 Cadillac DTS. After a lengthy and very detailed conversation about the vehicle's history, I inspected the vehicle and took a test drive. Upon my return to facility, Tania ran the paperwork and the matching Carfax Report (which matched my Carfax Report), and we settled on the "as-is" wholesale price. Because I had a few questions regarding the vehicle history, the dealership also included a warranty at no additional cost. We signed the paperwork and I accepted delivery of the vehicle the following morning.

Purchased a 2006 Porsche 911 C4S convertible and the service was great! Tonia was a pleasure to work with and was able to get a great deal on the car and made the process smooth from Florida!

Second Hyundai sonata best car on the road. Both from Jones junction. Best 👍 Dealership in county. Jones for life. Third new car so far.

I've just had a wonderful experience with the owner and sales department here at Keene Dodge Chrysler dealership.They sales staff are so friendly,hard working and professionallY highly recommend stopping by if you're in the market for a new or used vehicle

Gail Gwynn -Harris is AWESOME Gail knows her job very well, I asked her all types of questions about the XT6 and she answered them with no problem and she is so courteous and kind and just a all around nice person to deal with. I did purchase the XT6 and will definitely come back to purchase another vehicle and tell all of my friends and family.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

My experience dealing with Jim Coleman Cadillac in Bethesda was the best from the sales representative expertise to the finance manager and staff crew. I have been with my sales representative Will Lang (now Sales Manager) for 5 years when I leased from Lindsay Cadillac in Virginia. Once my lease was coming to an end, Will reached out to me and let me know he was now with Jim Coleman Cadillac in Bethesda, so last year in May I took my business to where he was working. As usual, he took very good care of me, which was helping me to pick out the vehicle I wanted and what features I wanted inside and out. Will is always available to help me no matter what the issue is. He goes above and beyond to make your experience (whether you are leasing or buying) efficient, effective and drama free. The entire Jim Coleman Team was fantastic. I would highly recommend this dealership and my salesperson/sales manager Will Lang to anyone looking to lease or purchase a Cadillac. The finance portion with Stew Mallon (Finance Manager) was also a breeze. He made you feel at ease while transacting your final step.

Jim Colman Cadillac creates a superior service model for buying cars. I worked with Nelson, Brendon and Gadwin. Nelson was especially focused on making the buying experience enjoyable and simple. I recommend anyone to trust the team at Jim Colman Cadillac. 6 out of 5 stars.

They were so on top of getting things ready. I was in and out in record time instead of sitting around the dealership all day. I highly recommend them and they have a diverse collection of great cars.

Purchased the SUV in 2014 with 49k miles on it. Dealer replaced front and rear shocks, at 100k I replaced the shocks again. My biggest issue with these vehicles today and not just GM SUVs is the non-reliability of those costly parts. At the dealer you may pay $3,500 or more for shocks, at the Benz dealer a air rear shock will cost you $3,800 for one. Buying a SUV used with high mileage you will be looking at replacing these type of items.

I felt I received a great deal. I was treated fairly and with respect. The buying process went very smooth.They worked with me and everything was explained.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Huge thanks to car salesman Ishmael Stallworth for his outstanding help with my new vehicle purchase! His professionalism and knowledge made the whole process smooth and stress-free. Also, a big shoutout to Andrew in finance for doing a great job and making everything go seamlessly. Appreciate the excellent service from both of you! I love my 2025 Nissan Kicks

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!