They assure that you are 100% satisfied. Excellent customer service. Very detailed and helpful. Mr. Keys was very patient and organized. The information was very clear and we felt great leaving with our car.
It is simply a Bentley truck for under $100K.
by TheSandman from Ellicott City, MD
November 26, 2018
Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.
I had a problem with my leased car and the service I got from Marino was excellent. They took care of the problem. Also the sales person Rochelle was the best. She really knew how to help me and guide me in the right vehicle. Thank you north bay.
by ARJ Family from Peoria, AZ
October 7, 2018
2018 Cadillac Escalade ESV Platinum
The biggest, baddest vehicle we've purchased to date! Very comfortable, nimble, and the interior is fantastic. Interior is covered in leather and suede. 4 HD screens with blu ray players. Dual front seat massaging features. Dealer option Cadillac branded WeatherTech floor liner. Now we can take the kids on vacation without worrying about cargo space. Heck, I can even put a small portable potty in the 3rd row in case we pull into a shady looking gas station! I probably won't, but there is room back there for that. Best of all, we purchased it from a great dealer, Earnhardt Cadillac Scottsdale, AZ.
Joshua Vargas has been instrumental in the GMC vehicle experience I have had for 6 years moving into my 3rd lease with the 2019 GMC Acadia. Joshua has offered excellent care and service in the transition from 1 vehicle to the next . He had provided easy access through the ??? pull ahead program??? and I appreciate his ??? reach out ??? to me to facilitate the process. I am completely satisfied with his dealership service on my behalf. Much thanks to him ...Sharonne Solomon Duncan
First online buy and it has been great!
by nevadariver from Laughlin
August 1, 2018
Wonderful both as to pricing and condition at the time of delivery. We could not be more pleased and would buy again from this dealer in Texas. We will be looking at your inventory before purchasing another vehicle for our family.
Friendly and professional service from Alex Santos
by Frank's caddy from DealerRater.com
November 15, 2018
Alex came highly recommended and it was confirmed. His diligence from the start to make sure I pleased with the price. Very honest and did not pressured at all. At the I got the car I liked and would recommend Mr Santos to my own family. Good job!!
Mercedes S Class
by Synergy L from Oakland Gardens
November 5, 2018
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
Helena was patient and explained everything thoroughly. The whole City team was knowledgeable and friendly. I would definitely recommend this dealership for purchasing a vehicle.
Escalade in it's Class
July 3, 2018
It's a car in its class, other then second row seats this vehicle is a nice ride, the back seats leg room is a bit tight and the center console take to much room from the rear seat access. With nearly 225" long the second and third row seats legroom are not adequate.
Otherwise the Bose audio system is amazing, the info center is Okay, the Steering column shift is way way out dated come on needs to be changed immediately.
Sales representative Dan Key was very helpful with my purchase. He was attentive and caring. It???s not just a sale for him it???s satifac
Loved my Cadillac so much I went back a month law!
August 11, 2018
I LOVE THIS CAR. The interior is beautiful as well as the exterior but I happened to see the interior a lot more so that’s why am commenting on it. It drives beautifully I got the black rims with the White Cadillac looks gorgeous
I purchased A 2018 Cadillac XT 5, From North Bay Cadillac, and I must say, I could not be more pleased! Joey my salesman was extremely knowledgeable about the XT 5, and explained to me in detail, about the three different models in this series. He and his mgr Michelle made the purchase process, very easy, with a no sales pressure presentation, I highly recommend North Bay Cadillac, and Joey as a wonderful salesman¿ to deal with!!
Business continues to focus on excellent service.
May 29, 2018
This is our retirement car. It a classy vehicle and meets our requirements for traveling. We are repeat and satisfied, 30 plus years, Lindsay customers.
Tim Gannon is a true professional and straight forward. Tim is also respectful and i am always happy with the work they provide. Good job Tim
Love this Caddy!
by Joyce B from Fayetteville
January 13, 2019
We needed a large vehicle to transport kids and their stuff. It is the best car I’ve owned! Never any problems. Carfax will show a couple of issues, but will be explained to interested buyers. Needs to be seen and driven. It is a beaut! Only selling to upgrade to platinum due to sore backs. Second owner.
I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
I've only had it 2 weeks, but totally love it !
by comobarry from Lafayette, CO
September 24, 2018
Upgraded from 2004, and got exactly what we wanted. It takes time, but we were patient. We finally found one local to us after months of searching.
From start to finish Brogan Cadillac and especially Kristina Stepanenko showed an amazing sense of professionalism. Kristina was very kind, caring, and courteous throughout the whole process. Also showed a great deal of knowledge about the car that makes any car buyer feel comfortable about their buying expierience. Overall I couldn???t have asked for a better car saleswoman or dealership to work with! I will be sure to steer anyone looking for a new car to Kristina and Brogan Cadillac???s way!
Transmission problem and condenser hard to get
November 6, 2017
I had a problem with my condenser in the beginning of the summer twice and dealers told me it’s back order for 3 months I’m gonna have to stock up this winter for next summer. I had to pay $1000 after market to keep going for the summer. Transmission is kicking when changing gear at 10 miles dealer can’t figure out what’s wrong can’t fix it.
I purchased my first used vehicle at Otocity in Totowa NJ.
I have to say what an experience.
Great place wonderful and out going sales team and a wonderful staff. I felt like I never left home it was a very worm and cozy place. The guys at Otocity made the whole buying process fun and easy. The guys gave me my first fill up my first free gas lol they filled up my gas tank and said this is on us before leaving. I highly recommend buying your car from Otocity. Thank you so so much Otocity
you guys are Awsome !
Very Styling and attractive
by Pistolp from Alabama
August 21, 2018
Love the space and how it drives. Cadillacs always ride smooth! I would recommend this to a very large family! I love everything about the 2007 Cadillac Escalade ESV Platinum
The best automotive sale selection in the area!!Ty
by Logan from San Clemente CA
November 24, 2018
I was very satisfied with my experience here. Thank you guys for all your help. Ill be sure to refer a friend here in the near future.
Fabulous comfort, space, reliability . Best SUV.
by Footballmomma from Morristown,TN
November 28, 2018
It is an amazingly comfortable ride, with huge space for my entire family and groceries, luggage, whatever needs to come with us. Love this vehicle! One of the best cars we own!
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