My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
by Extremely satisfied customer from DealerRater.com
November 28, 2018
I had to locate a vehicle quickly since my vehicle was totaled. I inquired about a van online and received an immediate response. Joe took the time to answer my questions and set up an appointment for me. I received great customer service from Parvaz and Vince in getting the deal done. Throughout the entire process they kept me informed, answered my questions and helped me find the right vehicle for my needs. I can honestly say they all reduced my stress level considerably in this experience. I can???t thank Vince, Parvaz, and Joe enough for their professionalism and assistance. I will recommend you to everyone!
Vehicle was exactly as advertised, in excellent exterior and interior condition. Looking at many other cars on their lot, these folks sell only the best. I would not hesitate in the future to purchase a vehicle from them and have it shipped to me, their cars are so outstanding! They are also easy-going down to earth folks who are a pleasure to do business with!
Happy with the efforts of everyone involved in my deal.
by Denali from DealerRater.com
December 5, 2018
Adam, Gregg, Ryan and the rest of the team at Star really put in time and effort to make me happy in the truck I wanted, with a rate, payment, and ext warranty that I expected. This is my 5th vehicle from Star, and I will continue to deal there, as well as send my friends.
Beautiful clean cars. Professional service. Honest and caring individuals working there as well as the owner. Paperwork was completed and ready. Handled any post purchase issue with fairness and care. Truly feel like family when buying from them!
Drove 30 miles to look at a used truck at Mancini's, met Randy who was very informative and knowledgeable, professional and courteous. Checked out and test drove the truck and made a good deal with Randy. Never before had I bought a used vehicle where a state inspection (with any required repairs were made) and an emissions test was performed with the purchase of the vehicle. As I waited for the repairs to be made they took me to a diner for breakfast and picked me up when I was done!!! Great people, 1st class operation. Thanks Mancini
We went to Battaglia auto sales to look for a used Subaru Forester, which we knew they had several of from their website. The only time we had to look at cars was after 4pm on Friday night. Although they closed at 6, Joe Natale made us feel comfortable to test drive several Foresters, never pressuring us to rush or feel like we were keeping him. We found the perfect car, a beautiful 2010 Subaru Forester with low miles and only one owner. Joe was amazing in helping us get financing despite a tough credit situation and even made us an espresso while we were working on the deal. When we were ready to leave, Joe realized the gas was almost empty and he gave us his personal card to go fill up at the Wawa down the street. Unbelievable service!!
This was one of the best experiences I have ever had at a used car dealership. I cannot recommend this establishment enough and we will definitely be back next time we are looking for a car.
Just recently purchased a new Cadillac and had an absolutely outstanding experience with my salesman, Ben Roberts. Ben was professional, courteous and extremely knowledgeable; a true professional in every sense of the word.
by Mitch'n'Amy Schecter from Bucks County,Pa
June 15, 2018
My wife and I had been looking for months online for pre owned Cadillac's when we came across a 2 year old ATS with very low miles...a former lease car. I contacted Ben Roberts at Faulkner Cadillac in April and made an appointment, which I had to cancel when we decided to wait a bit longer. Ben was very understanding, and we kept the door open for a future visit. I called him back in June and told him we were ready and he informed me that the car I was interested in was still available. We went to see the car, and it was great. We decided then and there to buy it. Ben made the process an extremely easy one. It was the best car buying experience I have ever had, and I'm 65...having bought a few cars in my time. Ben was great, as was Amy Bland, who helped us with some added warranty decisions. I can't recommend Faulkner Cadillac enough. If you are looking for a Caddy, call Ben!
I recently purchased a new Escalade from this dealership and I could not be happier. I went into the dealership not knowing for sure if I was ready to purchase today, but the staff took the time to help explain all my possible options and great incentives. They were very eager to answer questions and I never felt pressured to purchase a car. When I decided to purchase my Escalade the process went very smoothly even though they were pretty busy. Overall I had a great experience and would definitely recommend purchasing a new or used car from this dealership.
Worked with used car manager directly. Did not waste my time I have my top dollar and they met my price which was aggressive. Then they have communicated very well through the 3 week process as I am 1100 miles away
I found a car which fit my needs and my budget. They got me approved and I must say they whole experience was pretty smooth. Car was inspected and cleaned before I signed the dotted line. Definitely recommend this dealership.
I love Fred Beans Cadillac service department. Extremely professional, courteous, and personable. I loved working with both the service manager and his assistant to take care of my cars issue.
I highly recommend working with and building a relationship with Fred Beans Service department - they are amazing and truly understand what stellar customer service is!!!
I went to buy a used car that I found online but the process took HOURS. Not to mention I drove almost two hours to get there! Also, I believe there are a couple things wrong with my car & in order to get them fixed I must drive back to do so! I think I should be able to get them fixed at a local shop & send them the bill but that doesn't seem feasible to them so that's not an option.
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