Used Cadillac Escalade ESV for sale near Southwest Ranches, FL

I really enjoyed the buying process. Michael was great. Honestly, it sucks to buy a new car. No way to sugar coat that. It?s a long process, but my salesman was young and sharp. (He kept bringing me water, and I kept drinking it. :). Overall great place with great folks!

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Jorge tauil muy amable y la verdad muy professional y la gente de Bomnin chevrolet muy professional y experience lo recomiendo 100 por ciento

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Conan Thomas was my service advisor and the service was excellent. Took care of everything and made this service call as easy for me as possible. I will always go back to Sapaugh.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

OIl change was quick. They keep you updated and send a video of the oil change. Price is reasonable and the associates are friendly

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Adam Williams and Adam Hubbard were very courteous and professional. They took care of my service needs in an efficient manner. I hope to purchase another car from this dealership shortly. Highly recommend!

For some reason Mark's name is not on the list where it says, "Choose their name," but Mark was so helpful, patient, explained the process clearly and was very professional. I highly recommend him and would work with him and his team again. I would hope for a promotion for him Hyundai. :)

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Sales representatives from the margate location, Brian Paul was a great sales rep. Helped me get the Volkswagen and very happy with the purchase

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

I had a great experience with Rick Quillin, Internet Sales and with Country Chevrolet. Rick returned every phone call, stay ahead in the deal, answered every question and was great to work with. The car was exactly as pictured with all the options as listed. Rick set me up with an on time transporter and it was $200 less than quoted . I have bought 6 cars using internet sales (3 from CarMax and 3 from other dealers and Rick Quillin was the best and most professional by far. I would recommend Rick and Country Chevrolet over all of them . Rick is a professional and knows how to treat people, putting me in a great vehicle at a great price .

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Marco is super good and he handled my need properly. He is quite soft spoken and understand the need before jumping the showing the cars. As per the selling price point, you guys are best in DFW area.

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.

It was great experience! Everything was easy. Jacko was very helpful, honest and straightforward. He answered all of our questions. And provided great service. Would highly recommend purchasing a vehicle from him.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

Was in New Zealand. Contacted Peter about purchasing a new 2025 RAV4. Peter arranged it and we just picked up our new car. Both Peter and Josh facilitated the on-site transaction smoothly and efficiently. This was a positive experience in every way.

Was very happy with the repairs on my jeep.I just wish the warranty would have covered more. It is also nice to know that all the work done is under warranty for two years.

I have purchased a few cars from this dealership. Each time they have been fantastic in how they worked with me and treated me. As a result of my experience, I trust when I purchase a vehicle for me or my family, it is done with the best intentions and outcomes. Sean Goodgain took his time to make the encounter personal.

Greeted well and by name. Service department found my unused voucher for service and I payed zero to be treated very well. Happy and friendly and knowledgeable folks spent their time helping ME. Mechanic?s video extremely helpful.

Allan was informative and great he knew exactly what it was he took his time and made sure I understood what he exactly was ou

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

Our sales representative, Laura Pozo, was very attentive to our needs. After selecting the vehicle that we wanted to purchase, she expedited our closing experience with kindness, patience and professionalism. Our entire experience of purchasing this car was outstanding.