Used Cadillac LYRIQ for sale near Three Points, AZ

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Overall, very satisfied with our Lyriq. Beautifully designed and mostly trouble free for literally a brand new vehicle with brand new technology. Solid and comfortable. One complaint is that super cruise works sporadically. One day on a certain stretch of highway, It works fine, the next day,not so much. What’s up with that? Would also love to see more than a measly six month trial on OnStar. Unless you pay for an OnStar subscription, you can’t track your vehicle through the app or even start it from the app. Come on Cadillac you’re not Chevrolet, you can do better, especially for this important vehicle.

Keira Hochheiser, our saleswoman, provided excellent service. She was very polite and easy going. She made our experience enjoyable.

I sat and watched all the YouTube Videos I could find on the Lyriq. I decided on the 2024 Lyriq Luxury 2 because of the select features that It came with or I could add to the vehicle. With a personal check to place an order, I went to my favorite Dealership " Plaza Cadilac in Leesburg, FL. When I arrived to place my order I could see several Lyriq's lined up. The one main Item that I wanted was the 19.2 on-board charging system rather than the 11.5 system. My salesman scoured their inventory and found one with the equipment I wanted but not the color. He found a 2024 Lyriq Luxury 3 with a 19.2 charging system and a whole lot more. One of the main items this time around was the all-glass roof with the power shade. They brought up an all-white vehicle with a beautiful real leather interior and all the bells & whistles that Cadillac is known for. The car is a stunning showpiece in gleaming white paint and just enough chrome to make it stand out without being gaudy. A Vehicle that folks stop and look at in the Church parking lot, The Post Office, or the Grocery Store. At night the vehicle lights up the way around it as it glides along. When you see it, you know it's a Cadillac lyric.

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Great staff. Truck was serviced quickly and satisfactory. Construction happening but did not effect service or parking. Will definitely be back when truck needs servicing.

Owned for a year and love it. Beautiful style, quiet and comfortable. More luxury than sport. Feels creamy smooth driving and all controls. No issues yet.

I contacted Luther Cadillac thru Cars.com. A representative contacted me within a few mins but I changed my mind about the car and didn't have any more contact with this dealer.

I’ve driven my 2024 Lyric Sport 3 since May 2024. I get stopped at traffic lights and in parking lots by people asking about it and telling me how beautiful it is. It had some technical difficulties, but nothing that wasn’t overcome with simple settings changes or software updates. It’s not as fast off the line as my 2023 Mustang Mach-E GT was, but the smooth ride and more reliable tech makes it worthwhile. It’s the most beautiful and technologically advanced cars I’ve ever driven, and I love it.

Kevin was amazing! He wasn’t pushy and made looking and buying a car fun again. #1 salesmen in my books. Bridgeland and Candy Cars had a variety of Wranglers that were quality cars. Kevin also had the Jeeps I wanted to test drive waiting right up front for me! Once I bought my Wrangler, it was serviced, inspected and cleaned waiting for me upfront. I’d do business with them again.

The LYRIQ is an excellent vehicle. I would recommend it to anyone getting a car. I have had mine for about 1500 miles and I love it. There is one thing that prevents me from giving it 5 stars. When I backup, sometimes the collision prevention system engages and the car will stop me for no discernible reason .

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Great car. You just have to manage your charging. We have saved thousands of dollars in gas fuel cost. Electric bill only went up about $30/month. Level 2 home charging is a must. Great handling and acceleration.

We did almost everything over the phone and it was so easy. Bennie was an awesome salesman He listened to what we wanted and made the experience very enjoyable.

Great guys, no pressure, Kim and Dieter were very helpful. I will be back for sure

Great buying experience never felt pressure they took my budget seriously and worked to get me what I asked for. I would buy from here again and I think I will for my next car and will recommend to anyone looking to purchase a car.

Julia Vargas was very helpful and kind as well! She also seemed very knowledgeable and we appreciate her service very much!

I worked with Joey. Honest wonderful guy. Couldn’t be happier with my Tesla. Really did feel like I could trust him, no xx, out of there quick with my amazing new car

Purchased vehicle in Feb 2023. Had minor software issues but resolved. At 4K miles extremely happy with performance, ride and comfort. Very stylish and received lots of compliments.

have purchased 2 pre-owned vehicles from Mayse. Live in Kansas City. What I like about them is they had gone thru the vehicles and fixed all the problems before they even sold the vehicle. we settled on the price, and I told them if it was as clean as they said it was, I would take it. both times went down, inspected and less than 2 hours drove off. cannot compline about anything. first car lasted 10 years and had over 275000 miles before I decided, it was time for a different car. 2nd on purchased 3 years ago. driven 50,000 miles no issues.

Very nice staff, I felt guided the entire time! Sammy and Rolando helped me out very much, making sure I knew what I was getting myself into and giving me the best options. They helped me buy a car and that feels great!

3,500 miles in and almost the perfect car. Smooth ride, great tech. Almost too quiet, great sound system, cameras are excellent. Handles great. Love it.

MATT WAS GREAT TO DEAL WITH. HE TOOK EXTRA TIME TO MAKE SURE I UNDERSTOOD ALL FEATHURES. LOVE THE TRUCK AND THE POWER. I WILL TELL MY FRIENDS AND FAMILY.

The team here is second to none! The service is stellar across the board. I have NEVER had such a pleasant experience when buying a vehicle. IThey truly do treat you more like a family friend than a bag of money. The personal aspect is what makes me smile when I think of this team. Shout out to Brian and Clay in Sales and Jerry in Finance. These guys are amazing! I wish I could just hang out with them since I don't buy cars THAT often. lol You won't find a better team in car sales!

Had a great experience with the texting of a salesman and then the test drive!

My experience in buying my first Chevy was amazing! My sales girl Nadia is the best! She isVery professional I would recommend her to anybody.

Friendly service associate and done as promised. Very clean facilities dealership is located close to home which makes it very convenient. They also sent reminders of the service appointment and follow-up to ensure your satisfaction.

Sharon Munoz helped me to get my car all ready to go. She made sure everything was perfect and there were no issues. I would recommend people to come buy a car from her.