Used 2013 Cadillac SRX for sale near Rifle, CO

Positives: 1. They offered me a fair value for my trade in. 2. They were willing to match the best deal I had found on a similarly equipped vehicle in the area. 3. Everyone at the dealership is very nice. Negatives: 1. One caution I'll share has to do with the finance/business manager experience. He's very charismatic, very charming, a good salesman some might say. He will attempt to sell you on the usual extra services and coverage. Then he'll go through a presentation on the manufacturers warranty compared to a 3rd party warranty. That little presentation includes some inaccuracies. He either hasn't read the contract or lacks proper understanding of how it works. He will then reassure you, that you can get a full refund within 30 days after you've had time to read the contract and lookup reviews. However, this is only partially true. In the state of Iowa extended warranties are taxable contracts. When they show you the price, it doesn't include the sales tax. That will only be shown once you've agreed to the price and go through the signing process. (red flag #1) Please Note: you will not have internet service inside his office and their public wifi does not work. If you attempt to cancel the contract that they sell as fully refundable within the first 30 days, prorated after that, you will find out that they will refuse to refund the tax they collected (even if it's just 1 business day after your purchase) and claim once it's sent to the state they don't get it back and won't be able to refund it to you. This is what some might call a lie by omission. (red flag #2). By the way, they don't sell the GM Extended warranty (likely because they don't make as much money on it), but if you're interested in it, it's significantly cheaper and you can get it for 12 months longer and 10k mile more coverage than the 3rd party warranty they offer. (red flag #3) All in all, I'm happy with my purchasing experience and would buy from them again. I'll just be on guard a little more when it comes to meeting with the business/finance manager. I know they have to make their money to, I just don't like being lied to. Even if it was just an error I think they should have made it right which they did not do. I hope this review helps someone be a little better prepared than I was.

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

The vehicle we looked at was sitting right in front of the dealership ready for driving we were immediately greeted friendly and left after purchasing the vehicle

I purchased this car slightly used in 2016 and to date have spent very little on repairs other than regularly scheduled maintence. It is now approaching 93K miles and so far have not had to change out the brakes and just now passed state inspection. A couple of years ago I was on my way to visit my wife that was in the hospital and while on my way, the car in front of me had come to a complete stop which in turn as I did as well to allow for a turning vehicle. While I was stopped, someone hit me from behind doing about 35 MPH. I received no injuries whatsoever and only damage to my car was rear bumper tore up, but other than that, received no other damage. However, he was driving a SUV as well, and it smashed in his front end, side panels and rendered it inoperable. Definitly feel safe when traveling in this car. And based on the very little cost of operating this car, I highly recomend this vehicle as a great purchase.

I contacted this dealership through e mails and had some questions as to the truck I was looking at and the salesmen Bryce Do answered all of them in a timely fashion. About five days later I drove up from Richmond ( 85 miles) to look at the truck and Bryce worked with me, so I left with a new ( used) truck that day. Good job

It has plenty of room and rides smooth. The look of this vehicle is so sexy and I love it. I and surrounded by luxury.

Very nice features. Especially the adjustable pedals, heated seats, and steering wheel. Plenty of technology: more things than I normally use. Good power and drive train, And, unlike German luxury cars I've owned, it takes regular gas (vs. premium) Big cost savings.

I had one of the best experiences with this dealership, I recommend it 100% . I drove one hour and half , but it’s was worth the trip

The car is great for me comfortable good ride handles great and very quiet great car. Glad I decided on arc very nice card. Would recommend this car.

It was a great experience from the beginning till the end. We had the pleasure of working with Moneer, he is amazing

Overall experience was great. The guys there are very friendly and was in and out of there with the vehicle I wanted in no time!

The moment I walked through the door, I knew this was the dealership for me. First things first, no pressure! I was braced to be swarmed as soon as I walked. But no, just a wide selection of vehicles, chill sales people and most importantly no pressure to buy. I told them the car I wanted to test drive. They copied my license, gave me the keys and plates and sent me on my way. The car was perfect with a few items to be addressed. They resolved all issues without any pushback. Gave me a fair price on my trade in, and sold me a wonderful car. I am happy! I highly recommend Rides Unlimited! Thank you Steven Partida and Karl Wilfinger for your assistance.

I worked with Kevin and Mike when I was in a pinch for a new vehicle after mine was deemed a total loss after hitting a deer. They were very patient as I could not decide between several vehicles. Their vehicles are very clean and priced right. I am very happy with my new vehicle.

Shopping for newer vehicle and saw a posting from this dealership. Really reasonable pricing, quality vehicle(s). Slightly out of the way, but best investment in time- ended up purchasing a fantastic Honda Accord for an extremely reasonable price! The dealers:Jared W. and Isaiah were straightforward, pleasant and made my whole purchasing experience a real treat! I would definitely recommend 402 Motors in Denton,Neb. to anyone wanting a quality vehicle, reasonable pricing and great purchase experience.

Bob the owners father took care of me for the deal from start to finish. I bought the Caddy DTS. Bob arranged all the paperwork and everything. I will recommend Superior Auto to everyone.🚘🚘🚘🚘🚘

great place salesman really nice and helpfull would recommend this place to a friend went out of his way to make sure we got what we wanted

Liked the small, non-corporate business environment. Friendly staff and owners were helpful and not pushy. Would recommend this business. Easy to find in Huber Heights.

Everyone at Shifferly Automotive was incredibly friendly. I was greeted immediately when I walked in the door. I told them I saw their Subaru Crosstrek on cars.com. He offered me a test drive, and handed me the keys. The car was in awesome shape, and the price was right in my budget. I think I met the whole Shifferly family while I was there. They made it such a pleasant experience.

05/01/2024 - will update if anything changes, but I couldn't be more pleasantly surprised by how NOT like a used car lot this used car dealer is. No pressure. No xx. Friendly. Seems honest and forthright. Personable people. They state that they won't put a car on the lot if it doesn't pass their mechanic's inspection. It's more important to them to make a reloable sale than to simply move volume. I hope that's true, because I bought my new-used car from them today to replace my old-new one that Lehigh drivers smashed up. I needed a boat hauler, and now I have one! I'm not happy to be on Lee County roads again, but I'm happy not to HAVE to take the bus, happy to be ON the water in my boat, and happy to have dealt with a dealer apparently interested in everyone leaving the transaction satisfied. They sent me a quote early in the process and before even being on the lot, which helped. "Gave me the Carfax [equivalent]", also. Took long test drive. Paperwork took a while, but it wasn't unpleasant. Did not trade in and did not finance, but review would not submit without me selecting something. Would do business with them again, and will update in a month or two if anything changes. Thanks Vince, Josh, and Linda!

Originally scheduled an appointment to see a Mazda Miata they had. Came across a Buick Cascada that they also had, and that seemed to be a better fit. Frank was very accommodating and helpful, willing to show me both vehicles. Great price on the Cascada, and he gave me an additional bit off, so I bought it. They have lots of vehicles, and he and his mechanic, Mike, were great!