Recently purchased a 2012 Cadillac Escalade ESV from this dealership. They made the whole process very easy and treated us like family. They even put a bow on it when my wife and I took delivery. One of the best buying experiences I have ever been involved with. Thank you Eric!
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
The purchase was smooth and quick. The vehicle was missing a option that we wanted and they are taking care of getting it added for us right away. The sales and service staff are friendly and courteous. I would recommend them to friends and family.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
I need a car and look on line for a car, I was told I was approved but everyone is approved, the car salesman had already pick a car for me to buy without my knowledge, I drove the car it’s nice but when we sat down and I seen the payment it was out of my ballpark, I questioned it and he said we agreed but no I didn’t agree, but I went along with it because I’m meek person and have no backbone to life, when u go shopping watch out sharks are here
What an excellent experience. This is what buying a used car should be. The owner is a person of honor and integrity. We concluded our business with a hand shake and he said if I had any problems with the vehicle give him a call. I did and he took care of it .
Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
Jason did a great job updating us throughout the day as to when my car would be completed and was able to fix the problem I've had since I bought the car! Very thankful!
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