Drove 6 hours for my 2015 certified CTS. Car was everything I expected, and more. Mitchell was honest and a pleasure to deal with. staff treated my wife and I, and my puppy, like family. well worth the trip. Love the car guys. thank you.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Talked with Derek Greer on 11/29/18 about a car they had and pricing.He was very upfront and forthcoming with the total cost and the quality of the car, no games or sales gimmick. Met up with him the next day and everything was as promised ,bought the car with no hassle no prices increase. Thanks again. Troy and Jenna.
I appreciate the staff in doing the best deal for. They were looking out for me this year as last year was disappointing. Dwight and Dowain were my salesmen and Josh Neville found the vehicle in south Florida. The vehicle is perfect.
Sam the manager estimated the cost to the penny before I bought it. Hector was the finance manager.
I have bought several vehicles here before and today’s purchase was the best.
Excellent service , fast , and feels right at home
by Victor Ocasio from kissimmee
June 5, 2018
I went to Michael s auto and the experience was amazing, I got together with Ken and he went above and beyond, he got me an amazing deal , the car was in excellent condition. Im going to recommend Michaels to everyone I know , and I'm definitely let them know to look Ken up. Wonderful job guys.
Dave is honest, fair and knowledgeable about cars. My car buying experience was phenomenal and delightful. I would definitely recommend buying a car from Ultimate Autosports. Thanks Johnny and Dave for a great car buying experience.
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