Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
Baker Cadillac was the third location we stopped at while shopping for a top quality, reliable yet affordable SUV. I really wish we went there first but as they always say, you can’t recognize good unless you’ve seen bad. The first two dealers we visited weren’t concerned about the customer experience but only the sale. Randy at Baker Cadillac was the easiest salesman I have ever had the pleasure to work with. There was no pressure and he answered all of our questions with a patient cheerfulness that has left a lasting impression on me and my family!
GREAT SERVICE FROM FIRST STEP INTO SHOWROOM TO LAST STEP DRIVING OUT WITH MY NEW CAR...DEVIN DID AN OUTSTANDING JOB ALONG WITH CODY...I WILL BE BACK AND LET MANY PEOPLE KNOW HOW PROFESSIONAL HERB CHAMBERS CADILLAC OF LYNNFIELD IS!!!GREAT JOB..TIM
by None MaryAnne HondaRidgeline from DealerRater.com
December 6, 2017
Ted Bouchard was absolutely wonderful to deal with-down to earth , absolutely no hard sell. He is a perfect gentleman and phoned me twice at home as follow-up. It was an absolute pleasure working with him and I love the automobile that I purchased from Herb Chambers Cadillac. Thank you Ted for a job well done. MaryAnne Abraham
My husband and I have both bought cars from Herb Chambers ---we are on our 4th purchase in 10 years----(2 for him and 2 for me)----we will never buy cars anywhere else---you buy so much more than a car from Herb Chambers----its exceptional customer service! (You can buy a car from anyone but you can not buy the exceptional service and reliability anywhere else!) Thank you Walter and your amazing team..... Nancy
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs.
My experience buying my dream car was 5 stars because I had a gentleman named lovette giving me A+ service. He was patient and kind. I will request his service again when I am ready to come back in the future;)) I'm glad to be part of the Mercedes family;)) thank you...
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