Everything was great with this trip especially the "you're not just a number" treatment! They didn't get it washed (which I wasn't even expecting) before I was there to pick it up so they gave me a car wash voucher to make up for it!
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
Great buying experience and was treated very fairly. I ordered my vehicle so they took me through the process and kept me updates. I traded in my car and again felt I was treated fairly. Nothing fancy just good people dong a great job.
After 3 vehicles and 9 years it is a pleasure to write this review about Crest and Dan Deutschendorf in service. I know he has ironclad integrity, but also demonstrates great tenacity in solving all situations. Once Dan takes control, I relax knowing that my vehicle will be serviced to Dan's exacting standards. I trust his judgement implicitly. The entire Crest Service team is always extremely thorough and professional. Anyone who complains about dealer service hasn't been to Crest. You may enter as a customer, but will leave as a friend. Jane W. Roberts
I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.
by Michael J Giglio from Charlotte, North Carolina
January 17, 2018
I found a 2014 Lexus GS350 online at Andrews Cadillac that I was going to get for my wife's birthday. Thinking the car would be perfect for her, I flew to Nashville from Charlotte, NC to inspect and test drive it. For many reasons, I decided it would not work for her and I was prepared to leave fro the airport empty handed.
After discussing what her needs were and our budget Scott Levine suggested I test drive a 2014 ATS Performance with same miles and extended warranty, way more bells and whistles than the Lexus and better comfort for me (6'4"). We arranged to have a transporter pick up the vehicle the next day and waiting for me in Charlotte when I returned.
From day-one, Scott went out of his way to provide all the info I needed to make an informed decision in a completely pressure-free manner. I ended purchasing this vehicle from them because of the comfort level I had in our dealings. I WILL BE BACK WHEN IT'S TIME FOR ME TO BUY MY NEW TOY.
I found a car online and thought I'd give it a shot. I didn't live near Andrews and had never done business with them or knew anyone who had. Over the course of the next week, salesman Scott L. went out of his way to provide all the info I needed, but in a completely pressure-free manner. I ended purchasing a different vehicle from them because of the comfort level, and their followup after the sale is top notch. I will be back.
I purchased a 2014 Cadillac CTS Coupe. My overall experience was nothing short of phenomenal. Scott Levine was professional and made my buying process expedient yet efficient. The entire time I honestly felt as if I was purchasing something from family. I couldn't be more happier than I am with my purchase, and I will continue to do business with Andrews Cadillac!
This is the best dealership in South Carolina and the best I have done any business with anywhere. Dealerships everywhere could learn from them. From the moment you walk in, to purchase, service or even buying a part they are the most helpful and courteous people you could ever work with. I have been a customer for quite some time and plan any future purchases to be from them. I can not recommend them highly enough.
Ray.was very efficient and helpful in guiding us through the details of purchasing the car. He and my husband worked through the pricing and we were pleased with the final sale. He also was exceedingly helpful during the final hour of purchase in teaching me the ins and outs of the car. We truly appreciate all his hard work.
Good experience, enjoyed hot chocolate, donuts were good too!
Vehicle was ready earlier then promised, all washed and ready to go!
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