AJ Pulvie is the best service reresentative in the busines
by stu from DealerRater.com
December 4, 2018
They service both of my cars and until I started doing business with Herb Chambers Cadillac I never would use a dealer for anything other than warranty work. Now I even buy all my tires from them. A J has been there for many years and is the reason I continue to have my cars serviced there.
I was buried deep in negative equity and had expensive repairs to get back on the road, I was in a bad way. Shawn was able to help me out tremendously by getting me into a brand new car with almost nothing out of pocket and my monthly payments only went up a couple of bucks. Outstanding! I can???t thank Shawn, his sales manager Jon, and the finance director Tom enough for how helpful they were on such short notice. A truly exceptional experience.
We recently purchased a pre-owned 2015 C300, and worked with Jon Lehane at Viti. He was an absolute joy to work with! Patient, thoughtful, knowledgeable, focused, intelligent, and resourceful, Jon has outstanding interpersonal skills and he worked with us over the course of a few weeks to get exactly the right car for our family. I highly recommend Viti and Jon Lehane.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Dealership is sending someone to my home with a loaner car and taking my car back for an appraisal...then returning my car...and then delivering my new car... great customer service!!
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