My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differential. It was time to move on. The salesman was very low key and made the purchasing process easy.
H&H Chevrolet is a laid back, no pressure, dealership with a warm and friendly atmosphere. We were able to walk around the dealership and test drive a truck without being hassled or pressured. John is a phenomenal salesman - polite, friendly, knowledgeable and laid back. He went above and beyond to help us with our purchase and we won’t buy from anyone else. We are greatly looking forward to going back to H&H and buying another vehicle from John in the future.
Very timely and friendly communications via email, which was necessary since I am located in another state and not close to the dealer. I did not end up getting out to the dealer to purchase the vehicle. but they were good in their interactions via email. They followed-up without being asked. Based on the other reviews here, I can see they should be pleasant to deal with.
While the staff and sales experience were fine I do believe that a little modification is needed to the sales pitch for other products. It came to the point that I became a little annoyed with the stories and I just wanted to get out of your sales room and drive away in my new car.
We have purchased vehicles from Faulkner Cadillac in Mechanicsburg, PA before and will continue to do so. Rick Fasick does an excellent job doing whatever he can to satisfy the consumer, before and after the sale. Everyone at this dealership is very friendly.
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