I worked with Maria Guzman, and her services were amazing . It was a bit of a wait but it was definitely worth it. THOMAS was the gentle that begin to help me with my sale and he was awesome as well .. I have had previous experiences with car dealers and it was horrible. I can honestly say this was the best car buying experience by far
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
Went in seeing they have a lot of specials for the holidays. Called and talked with Simon to test drive a new QX50. Showed up the next day at our time and he had the car ready to go. Took it for a test drive and talked me through the options and what made the car stand out from others. Talked with him and Moses about a deal and they worked with me over Thanksgiving to get the deal I felt comfortable with. No pressure and very friendly. I would for sure recommend Simon and Moses to friends and family!
From the initial phone call to the last little detail. Jim Coleman Cadillac is in a class by itself. The staff is extremely prompt, courteous, thorough, patient, understanding, accommodating, and knowledgeable. They always seem to go above and beyond. I've tried to work with other dealerships and none come close to this one...even when purchasing remotely.
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
My family has purchased many Cadillacs at Lindsay and it is always a very pleasant experience. The sales staff is very knowledgeable and very easy to work with. Jasper Fazio sold me my most recent Cadillac and she was a joy to work with.
This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.
I would like to thank Mickey for working with me and Lizzy in Finance who took great care of me in getting my deal done quickly before taking off for the Caps home opener. Much appreciated!
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