Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Bought a 2018 Equinox LT AWD. Was told it had fog lights ( looked like it did) Only to realize when I needed them later on that they weren’t there.... still waiting for a response from the sales manager And the sales person who sold the car to me. Both tried to tell me at first that the head lights are HID and are replacing fog lights.... I wanted fog lights and i wouldn’t have bought the car without them. I’m very disappointed that the communication (via phone/ text) went just silent without any resolution from either employee of this dealership. I do find this rather unprofessional. I do like the car, but it’s not complete.
From the minute we pulled up and a sales person came out and welcomed us to Everett, we knew we had found the right dealership. They exceeded our expectations on the car package and as I told both the product specialist and the finance manager, it was the dealership that closed the deal for us. Sales, the service area-- the full package. We met everyone including the Body Collision manager. While we live 40 minutes from Everett in Mooresville we'll have our Chevy SS serviced there. Everyone made the process a pleasure.
Great salesman. Delivered it in good time. Used Truck had a slight leak. They fixed no questions asked. Mentioned dissatisfied with it not having floor mats after I had already bought it. They are sending me some new ones.
Salesman was really helpful they was quick to deliver truck to me. Used truck it started leaking transmission fluid before warranty was up. They fixed no questions asked. I mentioned being dissatisfied with it not having floor mats they responded with sending me some brand new ones. That's what matters is the follow up after the sale is made. They didn't just take my money and forget me.
This is not a review of our salesman who was fine, but the finance manager. We have excellent credit and I had to flat out ask him three times if he was adding points to the deal before he would answer. And now I find out he shopped our deal to at least five banks which show up as inquiries on our credit. I am furious.
I definitely will recommend your dealership to my family and friends. Your sales team treated me with respect the entire time I was there. They did not pressure me or present themselves in a rude manner at any time. Your team of knowledgeable and professional staff went above and beyond to make my vehicle purchase a seamless one. Thank you !
Dan Stump did an emaculant job getting us into the right vehicle to fit the need for our family. I personally would highly recommend him to anyone, he works hard to make sure each of your expectations are met!! We will definitely shop here again, excellent staff--go see Dan.
I bought a used 2015 Mazda CX-5 here and everyone was so cordial and easy to talk to! Even when we got to talking numbers, things went splendidly. It didn't feel awkward like it does at most places. I would highly recommend doing business here!
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