Had an oil change on my new XT5 yesterday. My usual service guy left Heritage last summer so I was feeling a little lost. Mark took care of me yesterday and he was awesome. He is a great guy. Thanks Heritafe, for hiring such nice people.
Brought in my damaged DTS in Nov. 2018. Heritage employees explained what the body shop would do,length of time and helped with the rental car. A pleasant surprise to get my car back, looking almost brand new! Teamwork as well as personal touch are hallmarks of Heritage Cadillac.
In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with Andrew felt like hanging out with your friend who just happens to sell and know a lot about cars. We played fooseball, we were treated kindly, and we walked out feeling very happy about our purchase. Thanks, Grand, and thanks, Andrew!
Very professional experience. My second lease through Jesse. I recommend family and friends to him and Arnie Bauer alike. He and Alyssa worked hard to make my deal happen.
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