Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
I scheduled an appointment with Holly to come and have my troublesome vehicle appraised and potentially trade it in for something more dependable. On my arrival Holly warmly greeted me and introduced me Seth a salesman. The dealership had a customer appreciation event going on and Holly encouraged my boys and me to have a hotdog while we waited for the appraisal to be accomplished. The entire experience was simple and the customer service provided was polite, professional and was not pushy as most dealerships can be. I haven’t worked with anyone else but I would encourage anyone to schedule an appointment and work with Holly and/or Seth to get the best customer service!
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