This is the second car we have purchased from Niello! Bought a new Fiat 500 pop in 2014 and today just purchased a used 2013 Fiat 500e. Absolutely outstanding quality, service and price. I highly recommend the Steeler to anyone who's interested in a Maserati, Alpha Romeo, Jeep .... or Fiat!
We had a great experience at Kuni Chevrolet from the beginning to the end. Jerod Horch professionally and honestly guided us through our purchase helping us locate the vehicle we were interested I. We are very grateful for his help and will certainly recommend Jerod to others. Thank you so much, Jerod!
The salesman was interested in my needs and helped me understand the vehicle I was interested in. The car was an EV which I had no experience with such a vehicle. The salesman was patient and was able to answer all of my concerns.
Always great checking in with Rick; he's always very friendly and professional. The estimate I got was the oil/filter change would take an hour and you finished up in about 50 minutes. My car looked great - job well done by the entire staff.
Everyone we dealt with was professional and easy to work with. A great experience. We have purchased several cars in the past, and Alex by far was the best salesperson we???ve ever dealt with. Low pressure, honest, and personable.
Thank you Kuni for fixing my 2010 Chevrolet Camaro. The passenger door handle broke and it was difficult to get out. Art ordered the part and was installed two weeks later. Now my car is running great again
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
New auto purchases can be difficult or easy, my experience was difficult. I was asking for as price match of an offer I received at another dealership nut the wrong color. They fumbled around, stalled, and finally made an offer far from reasonable. After 3 1/2 hours I went to another dealership, got my price, and completed the purchase quickly.
Initially when we arrived, no one helped us and we actually wanted help. One person did acknowledge us and said he would let someone know we needed assistance as he was with a client. The other person that was with a client and right by us said nothing. It wasn't a big deal because usually we are attacked when we go on a lot...this was polar opposite. The man who acknowledged us came back out, noticed that we still hadn't been helped and said he could help us know since he was done with his client. We really appreciated that he initially just said something to us and didn't just ignore us. His name was Seamus, not sure of the spelling.
I went in, expressed exactly what my family wanted/needed, and the fair price we would pay. We were in and out in less than two hours, without having to deal with any bull haggling! It was actually refreshing.
Elvis was our Service contact for our last visit and he was the best! There was a tear in the leather of our ATS where there was a crease in the leather. The ATS is only 2.5 years old and we were not happy about the leather deteriorating. Thanks to Elvis, the tear was going to be a one-time, non-warranty fix that the dealer was going to pay for. As it wasn't a warranty item, they weren't going to give us a loaner car so we made arrangements to rent a car at our expense. Elvis didn't want us to have to do that so he went above and beyond getting me a loaner car. The loaner car was a 2016 SRX which is the next car we were considering purchasing. I got to test out the SRX for 2-days and I am sold! Told my husband that my next car purchase will be an SRX in July. Without Elvis' help, I wouldn't have had the opportunity to test out the SRX. And honestly, after the leather repair and needing new tires at 26K miles, I wasn't going to be looking at Cadillac for my next car. Without Elvis, Cadillac would have lost a customer!
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