My wife and I are very happy we found Sunset Cadillac yers ago. Since we purchased our first vehicle, we've returned to purchase three more. Sales and service experience we've had, has been always been a pleasure.
Jared Brantley is exceptionally. His goal was to ensure we had the car we wanted. He delivered exactly what we asked for in our 2018 CTS. He is professional and has a wonderful personality. His determination to ensure our complete satisfaction is to be praised. He has also followed up with us to ensure we are happy with our new CTS.
Also, Josh in the finance department is riendly and professional. He explained everything and made sure we understood all details. This dealership is excellent and we will recommend Jared and Josh to anyone looking for a new Cadillac. Both of these young men truly understand how to give customers the Exceptional Cadillac Experience. Wonderful service. We wii use them for our next new car.
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
Looked at BMW 7 Series, Tesla day before...and left with a new Tahoe thanks to Finian Mayotte and everyone there. Larry, John and Adam all played a role in flipping a 35 year BMW driver (4 of them)...to a Chevy Man...Cox Chevrolet is the reason from the minute we walked in the front door. Not my last Chevy...guarantee that!
service to repair a rattle in the car, determined it was the rain sensor, reinstalled which did not fix, called back & Kristie was very helpful with a follow up solution. Taking car back in & hope to solve the problem.
As always...great, great service from Jennifer! and Kevin - roadside.
I consider myself lucky to be a customer.
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