I was shopping online for a specific pre-owned car and had narrowed it down to two, one being at Dimmitt. Mark Tillman was very responsive to my questions without being pushy. Both vehicles were over 500 miles from my location, so it was imperative that I get good information to make my decision. Mark even took extra pictures and texted them to me. It was so nice to be able to sit quietly and compare the cars side by side in my own home while I was calm, relaxed, and not emotionally attached. I ended up buying the Jaguar XKR from the other dealer, but I know the transaction would have been just as smooth had I chosen Dimmitt. Thank you. Liz Charlotte, NC
We have leased in excess of 15 cadillacs thru Ed Morse and have never been disappointed. Our sales rep Karen Barrese is very detail oriented and pleasant to work with. She is always is available and is anxious to make certain her customers are satisfied and feel good about their purchase. Carlos in the service dept is also great to work with and will always try to solve your problem.
Each time I visit the facility for repairs/service, I always receive excellent service. The staff is always helpful and ready to serve. You have one of the best staff to exhibit excellent service. Mike may sure my service time is always honored
I've bought 3 Cadillacs from Ed Morse Brandon and I will continue to return. It is a very well-run business with phenomenal customer service both in Sales and in Service. I've always been taken seriously and catered to, whether finding the right vehicle to buy or lease, or simply coming in for regular maintenance. I usually have something very specific in mind when purchasing a vehicle and the team at Ed Morse has come through each time with the perfect car! My current CTS sedan that is decked out like a "V" (but not a V!) is the coolest car ever. When I've had questions about service related items, my service guy (Mike) always gets right back to me and never hesitates to resolve issues immediately over the phone, when possible. When visiting the dealership for service, the waiting area is comfortable and well-appointed with snacks, beverages, etc I can't say enough about this place and will continue to be a loyal customer.
Please continue to do good job . You took the time to answer all our questions. Your salesmanship was everything I wanted in a salesperson. You are an asset to this company. Hope they appreciate you as I do.
Every time I visit Ed Morse Cadillac I appreciate the one on one attention I receive from all service representatives. Also, the maintenance personnel are methodical & professional in what they do. My car always drive & look better after visiting Ed Morse Cadillac.
Ive been taking my vehicle here for the past five years and they always treated me well
Whenever they have my car over a hour, theyll offer me a courtesy ride wherever I needed to go
Very well organized
Al is a true professional that absolutely blew me away with how honest and straight up he was. No pressure sales demeaner, just a good listener and he follows up at comfortable genuine pace. I can???t say enough about him. I really wanted a car from their fiat lot but it wasn???t certified. Al went through a ton of wickets to get that done and we ended up with a loaner while they updated a recall. He even found a matching floor mat to replace one that was missing after I bought the thing! I hope I wasn???t his worst client but I know he was the best salesman I???ve ever dealt with. For that, we will certainly be back next year!
125K check-up. Mr. Murphy assistance is always top notch
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